Customer service that actively listened… Customer service that actively listened during the selection process and they were very knowledgeable about the products to assure that the function and look were correct. Those things shouldn’t really be seen as exceptional, but these days they kind of are. Great communication and fast delivery. Happy customer.

Everything arrived in a timely manner… Everything arrived in a timely manner and products are well built. Customer service was excellent.

We love the looks of our 12 antler… We love the looks of our 12 antler chandeliers. They arrived in just a couple of days and days and were packaged well preventing any shipping damage. Although they are very lightweight they look very realistic. The room we purchased them for is still under construction so no pictures yet. Steve and Jeanna

Horrible unbalanced issues. Wobbling issues. Plus keeps going to high speed by itself! Co stated would report to mfg. But still nothing heard. Tons of literature on issues with wobbling, which should be an indication of numerous complaints. I will try to return. Update later. On customer service.

Beautiful Beautiful! Looks real!! Packaged well, Shipped quickly. Antler chandelier was just what was needed in our cabin. The chain is heavy duty and looks great, however, was not easy to shorten chain for our ceiling height. Ended up cutting because we could not separate the links. In the end, it worked put beautifully.