We love the looks of our 12 antler… We love the looks of our 12 antler chandeliers. They arrived in just a couple of days and days and were packaged well preventing any shipping damage. Although they are very lightweight they look very realistic. The room we purchased them for is still under construction so no pictures yet. Steve and Jeanna

Horrible unbalanced issues. Wobbling issues. Plus keeps going to high speed by itself! Co stated would report to mfg. But still nothing heard. Tons of literature on issues with wobbling, which should be an indication of numerous complaints. I will try to return. Update later. On customer service.

I purchased the beautiful ceiling fan… I purchased the beautiful ceiling fan and I created an account on line but something when wrong with it. I called customer service a very nice lwoman answered my call and I asked her a couple of questions which she was very helpful and answered everything. The fan is beautiful and quiet. The only issue I had was trying to use a universal remote I had it didn't fit inside the hanging bracket so I mounted it in the attic.

Broken Antler on Chandelier The shipment of my Antler Chandelier arrived promptly. Although it was extremely well packaged, it arrived with a broken antler. I sent a photo of the chandelier's broken section to CastAntlers and they quickly responded that a replacement would be shipped within 24 hours. That is the kind of Customer Service we all expect but seldom receive. I would not hesitate to do business with them again - and very likely will!

13 Items Order. I order 13 items from them and received them all within a week of ordering them. I had one item that was received with a broken glass but when I notified them of this problem, they immediately had a replacement fixture sent out. It just arrived today and was in perfect shape. I would highly recommend them to anyone looking for special Lodge fixtures. The pictures don't do justice to the items as they look better than what I was expecting.