This is an awesome site This is an awesome site! They respond quickly to questions on Facebook and had my things shipped out within just hours of me buying them. They also gave me a coupon for 15% off which didn't end up working, so they refunded the amount it would have been back into my account. Great small business, 12/10 will definitely be back to this site again.

Ready for a story of amazing customer… Ready for a story of amazing customer service? In my excitement to buy my wedding dress, I ordered the WRONG size. Not by a little bit either. You can imagine my panic when I received a dress several sizes too small and realized my mistake. I reached out in despair. Goth Mall quelled all my fears. They were prompt, friendly, and reassuring that I would get the correct size. Those wonderful people were correct. I received both (my mistake dress and my actual one) quickly. The dress was a great quality and actually looks like the pictures on the website. I'm a plus sized woman and the thought of dress shopping hurt my heart. I've never been more pleased with the true to size fitting of this experience. If you are looking for a quality, easy experience give them try for your wedding dress.

Amazing store This store is great, a lot of different styles of clothes and even home decor products. Great quality and super fast shipping. Totally recommend Goth Mall.

My customer service rep Molly helped me… My customer service rep Molly helped me out a bunch. I ordered the wrong size. She got it fixed. Then my package got lost and she spent a decent amount of time locating it and making my wife’s Christmas extra special for once. She was a gold one for sure!

You won't be disappointed... I have had a fantastic experience doing business with GothMall. They ship quick, have a huge amount of products, and I can not rave enough about the customer service. I had an issue with one of the shirts I had ordered and they did everything in their power to make sure I got it corrected. They went above and beyond for getting me a replacement, stayed in contact with me the entire time, were prompt in the emails with letting me know what was going on and fixed the issue with the product. It is hard to find good customer service these days, let alone 5 star customer service and products. I will definitely be shopping here again and referring other people to shop with them. Great company.