Great customer service I was initially very disappointed with my purchase: I was looking for a specific pair of boots from killstar and the google search lead me to GothMall. I own the original killstar boots, they are just very worn out from use and wanted to replace them because I love them so much, but could not find them for sale anywhere. The boots from the pictures looked very similar to the originals, enough to fool me. However in person you can actually tell how very different they are and the fit is completely different too. They look nice to wear, but comfort level is very low. Edit: I was happy to be contacted by GothMall, their customer service is great and they took immediate action by removing the boots from their website since quality was not up to their standard. I look forward to buying from them again!

Excellent experience! Excellent experience! I ordered a pair of corseted leggings and Molly from Goth Mall helped me with sizing and offered great advice. Customer service was delightful, super fast shipping and I was able to keep track of my package every time it moved. Super happy with everything! Will definitely buy from them again.

Amazing store This store is great, a lot of different styles of clothes and even home decor products. Great quality and super fast shipping. Totally recommend Goth Mall.

Relatively fast shipping Relatively fast shipping, dress is lovely. Had to be ironed but looks completely fine. Material feels kind of cheap and the color of the dress differed slightly from the one shown on the website. Don’t let this review scare you off, though! This store is amazing.

Goth Mall is amazing Goth Mall is amazing. My fault for ordering the wrong sizes. Through email and time I'm happy to say I'm more than satisfied. I've made a great business relationship and I love the effort they put in to meet and exceed your needs. Highly recommend this business to all my darklings around the globe. Check out there gear and love them too. If you work with them they'll definitely work for you