Fraudulent abusive commercial behaviour My brother purchased two lamps at the listed price on the website and received the order confirmations. The next day, he received an email saying they cancelled the orders because the real price was actually higher. This is an abusive behaviour breaching customer protection. The seller is obliged to sell the product at the displayed price and not trick the consumer into buying a product at a really good offer then just cancelling the order. We were in complete good faith and they simply cancelled the order, not taking responsibility for their own errors. This has never happened to me before. It only shows lack of professionalism and care for the customer. Also, even if we mentioned we do not agree with the cancellation of the order, invoking customer's rights and the seller's obligations, they kept sending this same email saying they have unilaterally decided to cancel the orders. Then offered a lousy 21% discount for the real price that just happened to be ten times higher. Great way of doing business.

User friendly shop and fast deliveries User friendly shop and fast deliveries. The range of products offered is incredible and the fact that each lamp comes with its specific bulb is also great. Also, the shop AIs name is Edison. How perfect is that?

Great experience from a repeat customer Great selection of high end lighting options...very responsive customer care team. Special thanks to the team for negotiating the replacement of a product that was damaged in transitbwith the supplier.

Really impressed with the service Really impressed with the service. Took only 5 days to get to me (2 of those were Saturday and Sunday). The price was unmatched. The lamp came neatly packed and I couldn’t be happier :) You’ve gained yourselves a customer.

Top customer service A large choice of original accessories. A extremely useful and kind service by Romain. I had made a little mistake in my order and he solved everything with a high level of customer service.