Despite considerable problems with the… Despite considerable problems with the delivery company UPS, Lampemesteren did everything in their power to supply me with the item I ordered. It took a couple of months but they always answered my E-mails and tried hard to get UPS to see sense. Otherwise the Lampemesteren lamp cable adjuster worked perfectly after I received it. :-)

Happy costumer I've placed quite a few orders with Lampemesteren lately, and without exception they've all been delivered fast. I've had one order I had to return as the lamp ended up being too small (I didnt check well enough), and the customer service was very helpful and efficient. I received my reply from customer service within minutes!

Beautiful selection of lamps Beautiful selection of lamps, ewcellent website, easy shopping, delighted with the packing of the lamps for transport. Since we ordered six lamps it was important to us that everything in the order be correct, and it was.

Excellent!! Excellent!!! Brilliant service super speedy post to Northern Ireland. Best price online can’t fault this company at all and will definitely use again. Item as gorgeous as I’d imagined ... thank you I’m very impressed xx

Fraudulent abusive commercial behaviour My brother purchased two lamps at the listed price on the website and received the order confirmations. The next day, he received an email saying they cancelled the orders because the real price was actually higher. This is an abusive behaviour breaching customer protection. The seller is obliged to sell the product at the displayed price and not trick the consumer into buying a product at a really good offer then just cancelling the order. We were in complete good faith and they simply cancelled the order, not taking responsibility for their own errors. This has never happened to me before. It only shows lack of professionalism and care for the customer. Also, even if we mentioned we do not agree with the cancellation of the order, invoking customer's rights and the seller's obligations, they kept sending this same email saying they have unilaterally decided to cancel the orders. Then offered a lousy 21% discount for the real price that just happened to be ten times higher. Great way of doing business.