
Natalia Beltseva
HUFast delivery Fast delivery, nice and clear communication (tracking, emails etc.), safe and high quality package. And of course, very nice product! Thank you very much for such a great service, wishing you thousands of pleasant clients!

Tristan
GBGreat Service I ordered a light 2 years ago and the service was really good, easy to use website and quick delivery. The light, however, has recently broken. I emailed lampemesteren and Henri Pohjanhovi was amazing in keeping me informed whilst he worked with the manufacturer. They ended up sending a replacement free of charge! Great service - thank you Henri

Liv-Monica Klungtveit
CZHappy costumer I've placed quite a few orders with Lampemesteren lately, and without exception they've all been delivered fast. I've had one order I had to return as the lamp ended up being too small (I didnt check well enough), and the customer service was very helpful and efficient. I received my reply from customer service within minutes!

Jgeorge
GBAbsolutely Excellent. Absolutely Excellent. I ordered a beautiful Gople Table Lamp. It arrived in 7 days with a free bulb and UK converter plug. Fantastic service throughout and wonderful customer service. Will definitely use and recommend this company in a heartbeat.

crina ene
GBFraudulent abusive commercial behaviour My brother purchased two lamps at the listed price on the website and received the order confirmations. The next day, he received an email saying they cancelled the orders because the real price was actually higher. This is an abusive behaviour breaching customer protection. The seller is obliged to sell the product at the displayed price and not trick the consumer into buying a product at a really good offer then just cancelling the order. We were in complete good faith and they simply cancelled the order, not taking responsibility for their own errors. This has never happened to me before. It only shows lack of professionalism and care for the customer. Also, even if we mentioned we do not agree with the cancellation of the order, invoking customer's rights and the seller's obligations, they kept sending this same email saying they have unilaterally decided to cancel the orders. Then offered a lousy 21% discount for the real price that just happened to be ten times higher. Great way of doing business.