Natalia Beltseva
HUFast delivery Fast delivery, nice and clear communication (tracking, emails etc.), safe and high quality package. And of course, very nice product! Thank you very much for such a great service, wishing you thousands of pleasant clients!
Paul Lundahl
GBPhillips Hue table lamp everything good from start to finish. excellent communications, well packaged and fast delivery by UPS. Product as described and is really lovely. Will definitely buy from this company again
crina ene
GBFraudulent abusive commercial behaviour My brother purchased two lamps at the listed price on the website and received the order confirmations. The next day, he received an email saying they cancelled the orders because the real price was actually higher. This is an abusive behaviour breaching customer protection. The seller is obliged to sell the product at the displayed price and not trick the consumer into buying a product at a really good offer then just cancelling the order. We were in complete good faith and they simply cancelled the order, not taking responsibility for their own errors. This has never happened to me before. It only shows lack of professionalism and care for the customer. Also, even if we mentioned we do not agree with the cancellation of the order, invoking customer's rights and the seller's obligations, they kept sending this same email saying they have unilaterally decided to cancel the orders. Then offered a lousy 21% discount for the real price that just happened to be ten times higher. Great way of doing business.
Olivier
BETop customer service A large choice of original accessories. A extremely useful and kind service by Romain. I had made a little mistake in my order and he solved everything with a high level of customer service.
Beata Gebauer
HRBeautiful selection of lamps Beautiful selection of lamps, ewcellent website, easy shopping, delighted with the packing of the lamps for transport. Since we ordered six lamps it was important to us that everything in the order be correct, and it was.