CHARLENE ROBINSON
GBVery impressed I’ve only had mine for a couple of weeks but I am very pleased. I was a bit worried because I saw some posts about food sticking but honestly, absolutely no sticking. Even cooked some candied pecans which are very sticky and nothing stuck!!
Michele C
GBGreat pans and Support Team These pans are amazing. I’ve had them for about 18 months now. Nothing else compares. I’ve had one issue with one pan and when I reached out to Hexclad they immediately resolved the issue. The team was great to work with.
customer
GBPan never worked on my Neff induction hob Pan never worked on my Neff induction hob. Returned and instead of refunding £133 they only refunded £127. Was not charged postage on original order so why £6 not refunded. Not worth the hype in my opinion. For all the refunds not fully refunded they must be making a fortune just on that financial return. Cannot be bothered contacting them as to be honest life is too short for such a hassle. Not recommended
Cgcsgiles
GBI have been a culinary professional and… I have been a culinary professional and have used All Clad, Le Creuset and tinned copper. Hexclad is the best of all worlds. You can sear in them, they are relatively nonstick and you do not have to baby them. You can use metal tools, etc. Plus they clean up easily and beautifully with the abrasive cleaners (like Brillo) that it is safe to use on them.
Anthony Shortt
GBEXCELLENT CUSTOMER SERVICE One of our pans developed a crack in one of the handles. With a total of 3 emails, and three pictures HexClad handled it under warranty and are shipping me a replacement pan. Best customer service I have ever worked with. If only others would learn how they do it.