Products take way to long to be shipped! After getting the wrong product I have waited for over 20 days from the day that I sent them proof of the wrong product and and according to the shipment details I finally got from them they have not yet shipped the pan I ordered. I would think correcting a wrong order would be a priority for them but it looks like it is not. Edit: After posting this here I finally got some good news from them. I was contacted by a Customer Support Manager and it looks like the pan has finally been shipped after a very long wait.

The pans are amazing they work great… The pans are amazing they work great and very very easy to clean. I would not have anything different so far i own just about the whole collection and would not trade them for any other set of pans. I give all there pans a FIVE STAR

Hexclad is a great product! I bought the Hexclad 14 inch pan with domed lid and the 12 inch wok. I love them both. The 14 inch is great for tossing pasta into a sauce. Both are super easy to clean and season just like an iron skillet. I’ve had my 14 inch pan about 2 years and nothing peels or anything like that.

I am so satisfied with the quality and… I am so satisfied with the quality and their services as well.

I have been a culinary professional and… I have been a culinary professional and have used All Clad, Le Creuset and tinned copper. Hexclad is the best of all worlds. You can sear in them, they are relatively nonstick and you do not have to baby them. You can use metal tools, etc. Plus they clean up easily and beautifully with the abrasive cleaners (like Brillo) that it is safe to use on them.