EXCELLENT CUSTOMER SERVICE One of our pans developed a crack in one of the handles. With a total of 3 emails, and three pictures HexClad handled it under warranty and are shipping me a replacement pan. Best customer service I have ever worked with. If only others would learn how they do it.

Hexclad Support The Customer Support Group is a very sincere, compassionate, kind group and handled my issues beyond my wildest expectations. I am ever so glad I use their wonderful products.

HexClad best products, bar none My wife first told me about HexClad products so I splurged and bought her a full set. She is delighted with all and so impressed with their quality. Best cookware she ever used. Hearing this I bought another wok-style pan with cover and she was tickled pink. She loves everything about them. Now the latest, I surprised her with a round HexClad pizza pan and she is in heaven. Best quality products, all received in perfect condition and HexClad packaging for shipping is superb. She loves cooking and using the best pots, pans, etc., she is in heaven. Thank you all for these exceptional products and great experience. Couldn't ask for better.

I absolutely love all my hexclad… I absolutely love all my hexclad cookware! I was obviously impressed with the product but their customer service is top notch as well. My 12 inch pan had a screw that was loose so I put in a warranty claim. Firstly, their response was lightning quick, mind you I put the claim in after 8pm. By the time I woke up I had an email requesting additional information and within 2 to 3 hours the claim was resolved and a new pan on the way. Highly recommend!!!

I'm absolutely delighted with my… I'm absolutely delighted with my HexLCad Cookware Set! Not only does the modern hexagonal design of the cookware look nice, but its performance surpasses any other set I've used. The even heat distribution ensures perfectly cooked meals every time, while the non-stick coating makes cleanup a breeze. I love the versatility of the set; whether I'm sautéing, simmering, or searing, these pots and pans handle it all effortlessly. Plus, the ergonomic handles provide a comfortable grip. From quality craftsmanship to exceptional functionality, this cookware set has truly exceeded my expectations, making it a worthwhile investment for any home chef.