I received the light and it did not work out of the box. I received the light and it did not work out of the box, the remote instructions were not with the light. When called support they sent a jpeg of the remote which was not correct either and had to send again. There was also no wiring instructions as well no QL check stamp which usually comes with these products. When I told support they wanted a video of me making the wiring connections to prove it was wired correctly before they would reimburse me for a light that did not work. This is when I had to do a review of this product that was cheaply made shipped directly from China.

Received what I purchased Received what I purchased. But seriously? Shipping a tiny light in a 20x20 inch box isn't exactly eco-friendly.

Splurged over $600 grand on my first… Splurged over $600 grand on my first purchase here, all thanks to my fave, Sabrina Ramzi's Instagram recommendation—plus a killer discount code. Snagged the same feather lamp she had, and let me tell you, it's a BEAUTY! Every friend who comes over can't stop talking about it.

Picked up 6 wicker pendant lights for… Picked up 6 wicker pendant lights for the dining area. When they showed up, can't fault the packaging or the quality. But listen to this—they didn't come with any bulbs! Went back to double-check their webpage, and sure enough, it says right there, 'bulbs not included.' So, heads up if you're looking to buy lighting here—make sure you read the details to see if bulbs are part of the deal or not.

Excellent customer service Excellent customer service. They answer point to point on your questions. No confusions or side tracking. Customer satisfaction is utmost for them. I have experienced it for myself. When I requested for extension down rod for the chandelier I placed order for, then sent it separately as complimentary without charging a dime from me. Packing is another thing I liked with them. Very safely packed. I'll definitely return to them for more puchases.