Splurged over $600 grand on my first… Splurged over $600 grand on my first purchase here, all thanks to my fave, Sabrina Ramzi's Instagram recommendation—plus a killer discount code. Snagged the same feather lamp she had, and let me tell you, it's a BEAUTY! Every friend who comes over can't stop talking about it.

Ordered a luxe crystal chandelier Ordered a luxe crystal chandelier, and it came perfectly packed. Had 2 broken crystals though, but here's the thing—didn't even matter. They had extra crystals in there, ended up with 5 spares after installation. This company knows how to hedge their bets, for real.

Received the goods in a well-protected… Received the goods in a well-protected cardboard package and I'm really pleased with the product. My only gripe is with the Censlighting light fixture instructions provided in the box - the print was so small, I could hardly make heads or tails of it. After reaching out to customer service, though, they sent me a digital copy, which was much appreciated.

Received a light that wouldn't turn on Received a light that wouldn't turn on. Reached out to customer service and they had me shoot a video to check for any wiring issues. Turned out the wiring was fine; they promptly sent me a brand-new light. Kudos to customer service—really very good customer experience. Highly recommend.

Placed an order and got a call from… Placed an order and got a call from customer service informing me I'd entered the wrong address. They were quick to help me correct it. Successfully received my table lamps—excellent service all around. This is how customer service should be, especially when compared to some other experiences I've had.