Excellent customer service Excellent customer service. A mirror that was broken on arrival (delivery person error) was promptly replaced. I look forward to shopping with this store again.

Reliable and good quality items Great selection of designer items. Fast delivery and easy return. Customer service fast and responsive. Would recommend and I am going to continue to do buisness with them.

Batten Home is the place I go to buy… Batten Home is the place I go to buy absolutely everything I can from... Shaan has always been the most polite, attentive person I have had the pleasure of dealing with, whether it's a return, a general question, or other. In a world of mediocrity, it's so nice to find a place that serves the community so well!

Second time I have ordered from this… Second time I have ordered from this company and they did not disappoint. Quick and effortless transaction. Product is even more beautiful in person. Thanks!

Lousy customer service Poor communication and terrible customer service..I've tried 4x to get pre-authorized for a return before their 7 day return policy window runs out. No replies. I'm just going ahead and shipping it back. If they hit me with a restocking fee because the return wasnt pre-authorized I'll dispute it with my VISA card. I won't buy from them again. Their "quick ship" took me 6 weeks to receive my item. When I contacted them about this I was told it had been delayed. Well,I guess so,but couldn't they have contacted me?