I recently bought 6 puck lights from … I recently bought 6 puck lights from Gregory Lighting. The manufacturer was Edge Lighting. As soon as we installed them, we noticed that the lights emitted light differently. The orb, the color temperature and everything was different between them. After voicing our concerns, GL replaced - first one, then all of them - to ensure that all would shine the same way. I couldn't be happier now. Good customer service! Fast too. Catrin

Problem with delivery I purchased a replacement part for my track lighting to replace a burned out part. I was told that the part will be shipped to my building in a week. No one contacted me when the part was not delivered for a long time. I had to inquire about the delivery by going to the store three times. No one helped me for the first two times. I walked away frustrated. I was not able to get a new estimated time of delivery until the third time. The part was finally delivered over a month after the original estimated date. Other than this very poor experience, I consider Gregory a good store with a large inventory of modern light fixtures. But their service needs improvement.

approx approx. 30 min wait to talk with representative but when we spoke he was excellent ... down to finding ... and ordering an Item I bought years ago ... which u no longer carry ... I brought my son to the store because I had very positive experiences ... from your Englewood, NJ store and Bowery

Lighting By Gregory is the best! Lighting By Gregory is the best! As a designer who specifies and buys a wide range of lighting and control product, they handle every collection and manufacturer we love to use for our projects. Our salesperson, Ed Silverii is tops when it comes to customer service and his knowledge of product. The shipping department is extremely well managed, so we always know where our merchandise is at anytime.

As a designer As a designer, I thoroughly enjoy working with David Silverstein. He is so knowledgeable about the products he is selling and i feel totally confident that the order will be delivered without any issues. I do have a problem, however, with Lighting By Gregory's impossible return policy. If I am buying something sight unseen, it is sometimes difficult to assess how the item will look and fit in the space for which it is planned. If Lighting By Gregory had a more cooperative policy for returns or exchanges, I would shop at the showroom more often.