Lovely Product… I bought a DUOpak of these beautiful sturdy lamps. One lamp arrived not working. The Illuminating Team worked with me diligently and quickly sent me another lamp. Sometimes items get damaged during shipment, and it was such a relief to deal with a company willing to make sure the customer was happy! Highly recommend this product and company.

I had an issue with my candles not… I had an issue with my candles not keeping a charge. I contacted the company and they responded immediately. They have great customer service and informed me that they are replacing them. I’m so happy I ordered from a company who has wonderful customer service. I would highly recommend them.

Great classy lamps that really elevate… Great classy lamps that really elevate our space. We had trouble with one lamp (out of four) that wasn't holding the charge and customer service was prompt and responsive. Will be buying more of these for friends.

Great experience! I am a first time buyer with Illuminating.com and am impressed with their great customer service! I ordered 2 of the silver lamps. They are sturdy and attractive! One charged up and was ready to go, while I had issues with charging the second one. I emailed customer service and included pictures for proof of my problem and they promptly sent out a replacement lamp which works great! I won’t hesitate to buy from them again!

I ordered a pair of the Gold Cordless… I ordered a pair of the Gold Cordless table top lamps & I absolutely love them! Placed on my dining room table; they are elegant, bright yet soft light and are very sturdy. Love the fact they are cordless too! I emailed their customer support service with a question, they were quick to respond & extremely helpful. Looking forward to placing a future order.