TERRIBLE! I don't recommend! I bought two lamps and spent almost $400. They sent the wrong lamps and I was not able to change for the correct ones or return them. After almost a month of "we will contact the correct team" or "we will try to get permission for return", I did a charge back from my credit card. They contacted me immediately and send me a return label to return the lamp. I ended up buying the lamp I originally wanted on Amazon and had no issues.

We love these lamps We love these lamps. They make such a difference in the dark area of our kitchen, and, we've taken them to our porch for evening meals. Just perfect for creating a relaxed, warm atmosphere.

Great experience! I am a first time buyer with Illuminating.com and am impressed with their great customer service! I ordered 2 of the silver lamps. They are sturdy and attractive! One charged up and was ready to go, while I had issues with charging the second one. I emailed customer service and included pictures for proof of my problem and they promptly sent out a replacement lamp which works great! I won’t hesitate to buy from them again!

I've been a customer of the… I've been a customer of the Illuminating Company for several years now and I continue to be impressed with the quality of their products and the level of service they provide. Whether I'm looking for a simple light bulb or a more complex fixture, I always find what I need on their website. And if I ever have a question or concern, their customer support team is always quick to respond and incredibly helpful. I can't recommend this company enough!

I had an issue with my candles not… I had an issue with my candles not keeping a charge. I contacted the company and they responded immediately. They have great customer service and informed me that they are replacing them. I’m so happy I ordered from a company who has wonderful customer service. I would highly recommend them.