Maria Level
GBTERRIBLE! I don't recommend! I bought two lamps and spent almost $400. They sent the wrong lamps and I was not able to change for the correct ones or return them. After almost a month of "we will contact the correct team" or "we will try to get permission for return", I did a charge back from my credit card. They contacted me immediately and send me a return label to return the lamp. I ended up buying the lamp I originally wanted on Amazon and had no issues.
Stella Waite
GBI had an issue with my candles not… I had an issue with my candles not keeping a charge. I contacted the company and they responded immediately. They have great customer service and informed me that they are replacing them. I’m so happy I ordered from a company who has wonderful customer service. I would highly recommend them.
Inga
DEI ordered 4 lamps and one was broken… I ordered 4 lamps and one was broken due to transportation. I wrote to them and became an immediate replacement. Love these lamps and would order them again immediately.
Frances Rust
GBWe love these lamps We love these lamps. They make such a difference in the dark area of our kitchen, and, we've taken them to our porch for evening meals. Just perfect for creating a relaxed, warm atmosphere.
Karin Sanford
GBGreat customer service and product! I purchased two lamps, and one of them was damaged in the mail. The company quickly replaced the damaged lamp...with no hassle, no long phone conversations. And we love the two lamps...great quality. Highly recommend this company!