Antique Chest Parts I was restoring an antique chest that has been in the family for a couple of generations at least. I ordered some hinges and latches that I thought would work but when I received them I just didn't like the way they matched my chest. I ordered a second set and sadly they weren't any better of match, my issue not theirs. Both orders shipped promptly and were exactly as I expected. They just didn't work with my situation. I contacted customer service about a return and they responded within hours with a full refund and offered to send a return shipping label. I was very impressed with their no nonsense return acceptance. I would definitely use them again for any future purchases.

A Restorer's Dream! As someone passionate about preserving the charm of older homes, I can't express enough gratitude for Van Dyke's Restorers. Their vast selection of hard-to-find specialty hardware and components has been invaluable to my restoration endeavors. Whether I'm remodeling a kitchen or refurbishing antique furniture, I know I can rely on them for authentic, high-quality pieces that elevate the beauty of any space. It's a true pleasure doing business with them!

Great prices! You just can’t beat the prices at Van Dyke’s! I used to always double and triple check everywhere else, but after so many times of Van Dyke’s being the most bang for my buck, eventually I just started going straight to them.

Totally unprofessional experience My cabinetry business bought a custom Mahogany ladder for a bookcase that we are building / installing. The ladder components were totally unmatching in tone and character. Our ladder itself is made entirely from sapwood! Unreal. No accountability from VanDyke's. To boot, they did not include the hardware that we paid for! The customer service in trying to get our hardware parts has been a real horror show. We need our hardware and can't get any answers. Emails where they literally ignore our questions. Their business model is that they make you go crazy until you just go away and repurchase the same goods somewhere else. I'm not going away!

Thank you So much I was particularly impressed by their precise tracking system, which kept tabs on the items that had been dispatched and those still pending. As a result, all products arrived safely, and I was relieved to see that everything fit perfectly and functioned as intended. Thanks to Van Dykes' attention to detail and commitment to customer care, my overall experience was not only