The Ultimate Resource for Restorers! It is a treasure trove for anyone passionate about restoration and preservation. Their selection of hardware, furniture, and décor items spans various styles and eras, ensuring that there's something for every taste and project. I've been consistently impressed by the quality and authenticity of their products, and their commitment to customer satisfaction is truly commendable.

I am editing my review because I did… I am editing my review because I did receive a call from Van Dyke's and they were very apologetic and wanted to straighten out the mess that was made with order. They did refund my money and also gave me a credit for $50.00. While the buying experience was not the greatest for me and it was my first time buying from them, I must say that they did what companies should do that have a customer service model that includes trying to retain unhappy customers. I am willing to give them another chance.

Very pleased I am very pleased with my experience ordering from Van Dyke’s. My entire order was delivered on-time and the quality of every piece was exactly as described. I would order from them again and would recommend them to others.

Essentially - they LIE 100% of the time. Order place mid July 2023. I have repeatedly asked, via phone and email, if the item we ordered is in stock. ALL of the customer service agent assured me (more than five times) that it was. Both phone calls made within 10 days of each other, resulted in the man who answered the phone, telling me it absolutely will ship 'within the week'. And that they will send tracking information 'in the next day or two'. THEY ALL LIED! I really think they couldn't be bothered to actually verify with their supplier. It's disgusting behavior and the disrespect has gained nothing more than a one time purchase of $100 versus years of a business relationship. Good luck to them with that.

Antique Chest Parts I was restoring an antique chest that has been in the family for a couple of generations at least. I ordered some hinges and latches that I thought would work but when I received them I just didn't like the way they matched my chest. I ordered a second set and sadly they weren't any better of match, my issue not theirs. Both orders shipped promptly and were exactly as I expected. They just didn't work with my situation. I contacted customer service about a return and they responded within hours with a full refund and offered to send a return shipping label. I was very impressed with their no nonsense return acceptance. I would definitely use them again for any future purchases.