Thank you So much I was particularly impressed by their precise tracking system, which kept tabs on the items that had been dispatched and those still pending. As a result, all products arrived safely, and I was relieved to see that everything fit perfectly and functioned as intended. Thanks to Van Dykes' attention to detail and commitment to customer care, my overall experience was not only

Greedy people; poor customer service Edit/Update: Van Dyke's eventually sent me some replacement hardware at no cost. So, they came through in the end. Original: Ordered a $3300 library ladder with a hardware kit that had to be ordered separately, using a Van Dyke's ordering system that deliberately shorts you on hardware kit parts (you know, because $3300 isn't enough -- Van Dyke's wants more). Took 5 attempts to get through to CSR (they ignore emails) -- was told: "too bad, take a hike". Great. Much enjoyment working with a company that thinks $3300 for a library ladder isn't enough. And thinks their customers are just in the way.

About the same as what I'm reading on… About the same as what I'm reading on here regarding Van Dykes, I gave them a card number and yet they can't figure out how to use the number I gave them? Then they took my order for a few items and that order has maybe gone into a Black Hole, spinning out away into the remote corners of the Universe? Whoever wrote that they have nothing on hand is correct, they haven't anything on hand, as far as we know they're buying our ordered items from a street vendor in Pakistan.

Stayed here overnight for my birthday… Stayed here overnight for my birthday new years eve. The room was beautiful. However, we attended the Sherwood suite for the 3 course meal, the beef was that tough I had to hold my partner's plate whilst he cut into it. Also wasn't impressed the fire alarm went off at 3am!! And had to vacate outside obviously but when we approached a member of staff before we left and paid, we got shrugged off and didn't even get an apology or better yet some form of compensation! Doubt we will be returning

Great prices! You just can’t beat the prices at Van Dyke’s! I used to always double and triple check everywhere else, but after so many times of Van Dyke’s being the most bang for my buck, eventually I just started going straight to them.