Chiwkf Gsisna
GBThank you So much I was particularly impressed by their precise tracking system, which kept tabs on the items that had been dispatched and those still pending. As a result, all products arrived safely, and I was relieved to see that everything fit perfectly and functioned as intended. Thanks to Van Dykes' attention to detail and commitment to customer care, my overall experience was not only
Alex Little
GBPersonal Touch, Professional Results! They offer more than just products—they offer inspiration. Their handcrafted and custom pieces have added the perfect personal touch to my restoration projects, setting them apart from cookie-cutter designs. From unique knobs and pulls to exquisite wooden corbels, every item exudes craftsmanship and attention to detail.
Jacob Clapp
GBTotally unprofessional experience My cabinetry business bought a custom Mahogany ladder for a bookcase that we are building / installing. The ladder components were totally unmatching in tone and character. Our ladder itself is made entirely from sapwood! Unreal. No accountability from VanDyke's. To boot, they did not include the hardware that we paid for! The customer service in trying to get our hardware parts has been a real horror show. We need our hardware and can't get any answers. Emails where they literally ignore our questions. Their business model is that they make you go crazy until you just go away and repurchase the same goods somewhere else. I'm not going away!
Mary Anne Looby
GBBest Selection, Best Quality The items I purchased were exactly what I was expecting. I always go to Van Dykes for the anything I need for a dyi project. Great selection, unusual items. When we built our home 27 years ago, Van Dykes is where we went. We purchased beautiful brass return vent covers for our formal rooms. So much better than the standard louvered metal ones that builders use. You cannot go wrong with them. My only irritant is that their shipping seems to take so long, but in the end it is always worth the wait.
Brant
GBAbout the same as what I'm reading on… About the same as what I'm reading on here regarding Van Dykes, I gave them a card number and yet they can't figure out how to use the number I gave them? Then they took my order for a few items and that order has maybe gone into a Black Hole, spinning out away into the remote corners of the Universe? Whoever wrote that they have nothing on hand is correct, they haven't anything on hand, as far as we know they're buying our ordered items from a street vendor in Pakistan.