About the same as what I'm reading on… About the same as what I'm reading on here regarding Van Dykes, I gave them a card number and yet they can't figure out how to use the number I gave them? Then they took my order for a few items and that order has maybe gone into a Black Hole, spinning out away into the remote corners of the Universe? Whoever wrote that they have nothing on hand is correct, they haven't anything on hand, as far as we know they're buying our ordered items from a street vendor in Pakistan.

Essentially - they LIE 100% of the time. Order place mid July 2023. I have repeatedly asked, via phone and email, if the item we ordered is in stock. ALL of the customer service agent assured me (more than five times) that it was. Both phone calls made within 10 days of each other, resulted in the man who answered the phone, telling me it absolutely will ship 'within the week'. And that they will send tracking information 'in the next day or two'. THEY ALL LIED! I really think they couldn't be bothered to actually verify with their supplier. It's disgusting behavior and the disrespect has gained nothing more than a one time purchase of $100 versus years of a business relationship. Good luck to them with that.

Thank you So much I was particularly impressed by their precise tracking system, which kept tabs on the items that had been dispatched and those still pending. As a result, all products arrived safely, and I was relieved to see that everything fit perfectly and functioned as intended. Thanks to Van Dykes' attention to detail and commitment to customer care, my overall experience was not only

Great prices! You just can’t beat the prices at Van Dyke’s! I used to always double and triple check everywhere else, but after so many times of Van Dyke’s being the most bang for my buck, eventually I just started going straight to them.

I am editing my review because I did… I am editing my review because I did receive a call from Van Dyke's and they were very apologetic and wanted to straighten out the mess that was made with order. They did refund my money and also gave me a credit for $50.00. While the buying experience was not the greatest for me and it was my first time buying from them, I must say that they did what companies should do that have a customer service model that includes trying to retain unhappy customers. I am willing to give them another chance.