High Quality Product The Hale Pet Door is a very high quality product. It is relatively easy to install and keeps the wind and cold air out of the house. The metal security door slides in easily and further insulates the door from the cold. The magnets are very strong, so it too my 8 pound dogs a day or two to get used to opening the flaps, because our old doggie door had weaker magnets. There is a dip between the inside and outside frames that I filled in with a strip of wood to make it easier on our dogs paws. Although relatively expensive, it is 10 times better than the relatively inexpensive plastic doggie doors.

Great quality but needed better instructions I love your products and just recently installed new interior and exterior flaps. But I have to say I couldn't have installed the replacement flaps without the help of UTube. The Hale installation book was way too confusing for me (75 yr. old female). The original flaps lasted five years and three dogs and I appreciate your quality very much.

replacement flap We ordered a replacement flap for a door that was installed six years ago. I was surprised and pleased that the new flap arrived with new weather strip, magnets, even a correctly sized drill bit. As a contractor with 30yrs experience, we rarely encounter this level of concern and quality when ordering replacement parts. Very impressive.

Good product sold by helpful people. I can't say anything negative at all. The entire experience was satisfying and I got the doggie doors as promised. They are higher quality and more durable than anything I've seen in various pet store, even the ones that cater to dogs and cats.

Excellent Design I am quite impressed with the quality of the Hale Pet Doors. I installed two doors and love the design. Each door has two flaps with magnets strong enough to prevent bug, gnat, and mosquito entry, yet still allow pet access. Each door has weather stripping, which helps prevent chafing while making the door energy efficient. The flaps fit snugly enough such that I could not hear a conversation between two people on the other side of the door. Training took about a week for all four dogs. Excellent product!