The BEST dog door money can buy I bought my first Hale wall mount door about 12 years ago. It has been used many times a day ever since. No problems. I now have a larger dog and am replacing my Sheltie-size door with border collie size door. I didn't even bother looking at anything else besides another Hale door. They are well designed, built with high quality materials, they work like they're supposed to, and they last virtually forever.

Good product sold by helpful people. I can't say anything negative at all. The entire experience was satisfying and I got the doggie doors as promised. They are higher quality and more durable than anything I've seen in various pet store, even the ones that cater to dogs and cats.

Excellent Design I am quite impressed with the quality of the Hale Pet Doors. I installed two doors and love the design. Each door has two flaps with magnets strong enough to prevent bug, gnat, and mosquito entry, yet still allow pet access. Each door has weather stripping, which helps prevent chafing while making the door energy efficient. The flaps fit snugly enough such that I could not hear a conversation between two people on the other side of the door. Training took about a week for all four dogs. Excellent product!

replacement flap We ordered a replacement flap for a door that was installed six years ago. I was surprised and pleased that the new flap arrived with new weather strip, magnets, even a correctly sized drill bit. As a contractor with 30yrs experience, we rarely encounter this level of concern and quality when ordering replacement parts. Very impressive.

Great pet door, but slow out the door! Firstly, the pet door is fantastic and give it 5 stars however the less can be said of the customer service. You place the order and don't get any updates to inform you that the door has to be manufactured first before it is shipped. So it takes much longer than simply the shipping time, so don't order if you need one quickly.