I had an issue with receiving something… I had an issue with receiving something that didn't match what I ordered and was told to ship it back at my expense and that there would be a15% restocking fee. I expressed displeasure with that arrangement. After that it was taken care of without issue fairly quickly. Overall, I am satisfied and would likely order again

If you are a low quantity buyer If you are a low quantity buyer, they do not care about you. No support for start ups. No communication, they don't even answer basic emails.they don't have solution providing approach. They hate questions regarding products, packing, shipping. They want you to pay and put up with what you receive.

First time customer will order again! This was my first time ordering from Kole Imports. I was nervous because I needed these acrylic frames for an event and no delivery date was specified. Luckily, my order arrived quickly and in good condition, with no broken frames out of 100!

Kole is a great resource... Kole is a great resource for those times when we are in need of product. They always have a great selection, and the pricing cannot be beat. The only improvement they can make is ensuring that product is shipped on the requested time frames when possible. Outside of that our rep Emanuel is awesome and alway takes steps to constantly update on the newest product arrivals that match our typical purchase.

All my products arrived quickly and in… All my products arrived quickly and in good shape! I will definitely be a returning customer looking forward to doing much more business with you guys!