Steve
GBBuyer beware I received my 4th order 2 weeks ago. I found that 2 of the meal bird feeders I ordered were un-sellable. One had the entire base and perches missing and one had the base broken away from the unit. I have reached out to Kole, both by email and direct phone call. I've yet to receive an answer on returning the product for replcement or compensation. This will probably be my final order with them unless they make some attempt to rectify the problem. Buyer beware!
William
GBWe have been working with Henry for… We have been working with Henry for years and just really enjoy his awesome customer service and attention to detail. He is always very helpful and gets us everything we need without any issues. We appreciate having someone we can count on. He keeps us coming back year after year. Thank you for the excellent service you provide and we look forward to working with Henry and Kole Imports for years to come.
Moringa Young
GBExcellent Company Excellent Company. Excellent Customer Service! I have been buying from this company for more than 2 years now and I have to say they are extremely committed to make things as easy and safe as possible for their clients / customers. I have an amazing sales rep that goes above and beyond to make my experience easy and seamless. Shout out to Carlos Cervantes and his assistants! You guys are amazing.
Joe Helmstetler
GBI had an issue with receiving something… I had an issue with receiving something that didn't match what I ordered and was told to ship it back at my expense and that there would be a15% restocking fee. I expressed displeasure with that arrangement. After that it was taken care of without issue fairly quickly. Overall, I am satisfied and would likely order again
Mommazon
GBExtremely positive experience and sales rep Rick Rodriquez was amazing! I started my FBA amazon business and selected my first order to be with Kole Imports. I am so glad I did! Rick Rodriquez has been so helpful and amazing through the entire process and has been very responsive to my calls, emails and questions helping to educate me throughout the process! I couldn't have asked for someone better to help me with my order. I am looking forward to future orders and a lasting relationship with Kole Imports and Rick Rodriquez!