Good distributor, big selection, good prices I have used this distributor multiple times and the product has always come as described and in good condition. One time when I had an issue, it was a bit tough to get to the right person, but once I spoke with Michael Franco, he resolved and situated everything for me, helping with things he did not have to help with, and I remain a happy customer. Thank you.

I really appreciate the fact that Kole… I really appreciate the fact that Kole Imports would respond to my inquiries & they ship fast. I hope one day they would come back to the East Coast (not in Manhattan because NYC is chaotic). Why not try opening up another East Coast warehouse in New Jersey? NJ has been voted 2 years in a row for the best state to live in...in my neighborhood people are educated & most of the people earn $175K a year. Pls. consider this suggestion :)

I had an issue with receiving something… I had an issue with receiving something that didn't match what I ordered and was told to ship it back at my expense and that there would be a15% restocking fee. I expressed displeasure with that arrangement. After that it was taken care of without issue fairly quickly. Overall, I am satisfied and would likely order again

Blindsided Personally find there hiring process to be very poor. I understand that it's a pandemic but to be told my interview is at 9am then i get there and the individual isn't even there and someone else will be conducting an interview and he initiates his own aptitude test is sort of blind siding in my opinion. The woman who i won't name only informed me of a interview not a test of any kind. Very unprofessional not to say or inform me of this at all.

Buyer beware I received my 4th order 2 weeks ago. I found that 2 of the meal bird feeders I ordered were un-sellable. One had the entire base and perches missing and one had the base broken away from the unit. I have reached out to Kole, both by email and direct phone call. I've yet to receive an answer on returning the product for replcement or compensation. This will probably be my final order with them unless they make some attempt to rectify the problem. Buyer beware!