We have been working with Kole and… We have been working with Kole and Henry for several years now and we love how the company is so customer oriented. Our ordering process is very smooth and If there are any issues they are handled quickly and professionally. Henry has been very accommodating with scheduling meetings and traveling long distances to see us. It's nice to see that Kole still promotes the face to face meetings as well as the convenience of the online ordering. You guys rock!

#1 Choice Supplier It is an absolute pleasure to work with Kole Import. Their great customer service, amazing selection of deals and timely shipping makes Kole Imports our #1 choice supplier! Emanuel you are superb, thanks for always being available! ARP Sales INC

If you are a low quantity buyer If you are a low quantity buyer, they do not care about you. No support for start ups. No communication, they don't even answer basic emails.they don't have solution providing approach. They hate questions regarding products, packing, shipping. They want you to pay and put up with what you receive.

Buyer beware I received my 4th order 2 weeks ago. I found that 2 of the meal bird feeders I ordered were un-sellable. One had the entire base and perches missing and one had the base broken away from the unit. I have reached out to Kole, both by email and direct phone call. I've yet to receive an answer on returning the product for replcement or compensation. This will probably be my final order with them unless they make some attempt to rectify the problem. Buyer beware!

I’m going to be totally honest (International buyer) I’m going to be totally honest with you: as an international buyer it will take a bit longer than you’re used to. HOWEVER, they will solve it eventually. Absolutely not a bad company, California is hit hard by COVID and they are trying to be as fast as possible. I was not a fan before but they’ve turned it around by solving everything. I will definitely buy again.