Ann H
GBElegant furniture and home decors We are loving our new Pastoe Sideboard from Eternity Modern! It’s well made and looks so elegant in our living room! I absolutely love all their furniture and modern home decorations!
kelsey henderson
GBHigh quality, comfortable & stylish High quality, comfortable and stylish. I’m very happy with my purchase. The only less ideal experiences I had were several fabric samples being out of stock and the length of time it took to receive. But if you aren’t in a rush, it’s worth the wait. Also I really appreciated there was no new fabric scent.
FR
GBTerrible customer service I have never experienced such poor customer service. We ordered 3 items in November and despite the products being in stock we have yet to receive our order 3 months later. Once we started questioning the timing we got tracking numbers, but nothing has happened in 2 months. One of the items has a UPS tracking number, but we cannot get any information on why UPS hasn't picked up the package or what is causing the delay on the other 2 items being shipped via a carrier company. The customer service rep said 15 days ago that they would contact the carrier company but they have failed to give any information whatsoever. I tried calling today but I was ever more frustrated after that call.. Don't order from this website, it is not worth it!
customer
GBWe renovated our 9th floor condo and… We renovated our 9th floor condo and needed some sleek, comfortable chairs for our new dining table and ordered six of Eternity Modern's tulip chairs. They took a couple of weeks longer to arrive than initially expected, but EM's team kept us updated and answered our questions along the way. The White Glove delivery team was great, and the chairs look beautiful. We were very pleased with EM's customer service AND product, and have recommended that friends use them as well.
Boris Brizeli
CANOT leather/biased website review process 1. EM Management highback chair is NOT genuine leather - THIS WAS NOT rectified. The fabric is PVC or polyurethane, no matter what they say in their reply below. It is paper-thin, has a white backing (typical of polyurethane) and tears easily at stitching that joins various pieces. 2. No response from the company after many attempts to communicate to honour a coupon - this was rectified. 3. They did not post my review on their website - probably because it was deservingly negative. Also, there's no way to do a Google review.