Terrible customer service I have never experienced such poor customer service. We ordered 3 items in November and despite the products being in stock we have yet to receive our order 3 months later. Once we started questioning the timing we got tracking numbers, but nothing has happened in 2 months. One of the items has a UPS tracking number, but we cannot get any information on why UPS hasn't picked up the package or what is causing the delay on the other 2 items being shipped via a carrier company. The customer service rep said 15 days ago that they would contact the carrier company but they have failed to give any information whatsoever. I tried calling today but I was ever more frustrated after that call.. Don't order from this website, it is not worth it!

This is so funny This is so funny, it's either spam reviews of 5/5 or real reviews of 1/5, nothing in the middle. I am not going to buy this scam knock-off crap and get ransomed for return shipping and "re-stocking." No EM, I am not going to take down my completely authentic review. Rather than trying to censor me, why not explain why all your reviews are either 1 or 5 and nothing in between? I have received no other communications other than TP notifying me of your response. Is your review fake, as well?

Winning experience The quality and craftsmanship of my new table was stellar. I received quick and enthusiastic response to my questions. The company cares about a positive experience.

Completely unreliable delivery Completely unreliable delivery. It took over 5 months to deliver and the customer service was horrendous. They barely communicate, don't show up when they say they will, and extremely hard to communicate with. They claim that want to help, ask for delivery code, say that they will bring it up to leadership, but no one ever replies back

executive Saarinen arm chairs I purchased 6 executive Saarinen armchairs with wooden legs in woven Chome merit fabric and they are beautiful! But better than they look is how comfortable they are. Honestly I am so impressed with these chairs and they so smart in my dining room. The company was great to deal with and helped me with my ordering questions ( fabric durability) and they also trouble shooted delivery issues when my delivery was to arrive and I was out of the county. They were so responsive and easy to deal with. All my chairs arrived well packaged and in perfect condition. I really can’t say enough. I will be looking at purchasing other items from this website based on furniture quality and customer service.