Waste of time & money Unfortunately, contacting ask crew was a waste of time for me. I was re-directed to Ask Crew from a link related to Canadapost, but they said that they are not familiar with Canadapost services, and that i should contact Canadapost directlly by phone, which i did already. So no help was provided. But they withdrawed money from my account. NOTE: $69 were refunded (subscription fee for subscriprion, that i never subscribed)

A Ruse to Get Your Money As others have reported, I was told I'd be charged $1, which would be refundable, and then was charged $46 and notified that that charge was monthly. I canceled my bogus membership (I hope) and my husband is disputing the $46 charge, which was on his credit card. Their website came up when I did a search on contact info for the three credit bureaus. I haven't checked the info the rep gave me for the credit bureaus yet; it might actually be good info. But charging people without their permission is completely dishonest. I also reported my experience to the FTC.

The tech was very kind and patient with… The tech was very kind and patient with me and it ended up that I did actually make the purchase through Facebook with Meta.

Great Employee-Great Service The young lady that helped me was very good at resolving my problem and she did an excellent job.

Help with Sky Box The technician was patient and polite. I had a problem with what I now know is the connection between my Sky Box and television. I have no idea why this became a problem as I do not touch the equipment or cords, but it happened. I was unable to follow the initial instructions as my Sky Box did not have the button identified by the technician to push. When then asked for the model number, I had to move the equipment and, all of a sudden, "normal service resumed". I'm baffled, needless to say! I tried all the usual things first before seeking help (turning everything off at the mains, pressing reset etc). But if this review helps others, then that's all to the good!