Easy to deal with and very polite but for a price… Read the print, while they did help, you are signing up to a 46 dollar subscription, had I known this I would have found my resolution elsewhere.

Waste of time & money Unfortunately, contacting ask crew was a waste of time for me. I was re-directed to Ask Crew from a link related to Canadapost, but they said that they are not familiar with Canadapost services, and that i should contact Canadapost directlly by phone, which i did already. So no help was provided. But they withdrawed money from my account. NOTE: $69 were refunded (subscription fee for subscriprion, that i never subscribed)

A Ruse to Get Your Money As others have reported, I was told I'd be charged $1, which would be refundable, and then was charged $46 and notified that that charge was monthly. I canceled my bogus membership (I hope) and my husband is disputing the $46 charge, which was on his credit card. Their website came up when I did a search on contact info for the three credit bureaus. I haven't checked the info the rep gave me for the credit bureaus yet; it might actually be good info. But charging people without their permission is completely dishonest. I also reported my experience to the FTC.

Great Help Even though I resolved the issue by sheer luck Mary was extremely helpful, Yahoo is so stressful to deal with.

Great Employee-Great Service The young lady that helped me was very good at resolving my problem and she did an excellent job.