Canada Post affiliation with Kraken deposits Roxanne was very professional and diligent! She was very calm no matter what questions I asked her! Great job!

Mecool Android TV Box back to Normal The opening AI was very helpful and fast. When it realized it could not solve the issue, it efficiently connected me to Daniel V who could. He was able to diagnose the problem quickly and told me what the issue was and how to solve it.

Overcharging Told me that they would charge me $1.00, fully refundable. No refund. Then a charge of Au$69.00 appeared. I was not informed of this charge. Then an international transaction fee of $2.34. A month later another charge of $2.34. On top of all that, they could not solve my problem. How many times am I going to be charged? Feels like sneaky practices.

HP Printer Issue. Rachael was my technician. She assisted me in getting my new HP OfficeJet Pro 7740 printer properly connected to my laptop computer. She was very professional, asked questions along the way, and very knowledgeable along with doing an excellent job and accomplished what I needed. Thank you very much Rachael!!!

Help with Sky Box The technician was patient and polite. I had a problem with what I now know is the connection between my Sky Box and television. I have no idea why this became a problem as I do not touch the equipment or cords, but it happened. I was unable to follow the initial instructions as my Sky Box did not have the button identified by the technician to push. When then asked for the model number, I had to move the equipment and, all of a sudden, "normal service resumed". I'm baffled, needless to say! I tried all the usual things first before seeking help (turning everything off at the mains, pressing reset etc). But if this review helps others, then that's all to the good!