Michael
GBThe technician was on time The technician was on time. The technician was open to suggestions about cable routing to facilitate the installation. the project was completed in a timely manner.
Mary
GBThe guy who did the installation was… The guy who did the installation was fantastic. But I have a real problem with the prices you charge for the service you provide. I am deeply disturbed regarding your actions of “protest” concerning the grant we won to have broadband capabilities in rural Lake Providence. Your actions are unconscionable and I will hold you accountable for this act of sheer greed. I am sincerely praying that God will get a hold of you and in His mercy bring to a better decision making process. You provide a “service” to your customers. You treat your customers appallingly because of the prices you charge and you do it because you choose to exploit our “smallness” and rural location. That is wrong. You need to do better and make appropriate changes because you can!!! With no real change to your bottom line and you know it. Stop taking advantage of those of us who are not in a position if power.
Five Mill Family
GBMy service isnt as strong as I… My service isnt as strong as I expected. My Wi-Fi signal is weak and pops in and out on some of my components. Then the promise that was told to me was delayed because of the agent just forgot.
Michelle
GBFast, efficient service So far, our experience with Sparklight has been really good. Installation was timely and quick and the technician was professional and friendly. When we asked to have our service moved, again it was timely and quick and the technician was great. Our only dissapointment is the cost of moving the service. It seems a bit high.
Stefanie
GBWe relocated our business and have been… We relocated our business and have been without internet for 4 weeks….I don’t know why your asking how my installation went when I still haven’t had my internet installad after nearly a month