Missing Parts Issue Immediately Resolved When the lamp we ordered was missing a critical mounting bracket and I was in the middle of a family emergency and couldn't reach out consistently or quickly, when I finally did, Sage & Sill responded immediately and resolved the issue. I am beyond impressed by their customer service!

I ordered 3 items and received 1 I ordered 3 items and received 1. I have been emailing customer service for over 2 weeks and the issue still hasn't been resolved. These were meant for a birthday gift but the birthday has come and gone with no resolution. I would NEVER RECOMMEND this online store to anyone.

The Great Shopping Experience with Sage & Sill! The experience shopping with Sage & Sill was a good one! The only disadvantage was that the initial delivery time was a very long one. After the long wait, the order I received was damaged in transit. The package itself was very securely wrapped though, so I'm not sure how the damage occurred. I reported the damage immediately & followed through on the information the company needed, including photos of the damaged item. I explained I only needed a replacement bulb for the item, as that was what I sent the picture of. To my surprize though, today I received a whole new replacement order, not just the broken part (the bulb)! And it was super quick too! Thanx so much, Sage & Sill...🖤

Nice Products, Great Service Unfortunately, I was sent the wrong item. It was an honest mistake as the item’s box was incorrectly marked. I contacted customer service and they rectified the situation immediately. I’m very satisfied and would recommend Sage & Sill to anyone shopping for that special something.

My order was processed quickly and I… My order was processed quickly and I received my Raven in just over 2 weeks. Very securely packaged and ready to use! It's the perfect item for my bookshelf!