I was unable to track my order I was unable to track my order, but once I reached out to OSMO, everything was fine. I received a prompt and courteous response.

The prompt and polite manner in which… The prompt and polite manner in which you explained the reasons for my package's delay.

Excellent product and excellent customer service. First shipment arrived damaged, I called Osmo And was amazed how quick they got back to me, They sent me out a replacement. And the product worked find., In fact this is a excellent radar detector, I believe it's worth more than what I paid for, Thank you, I'll give Osmo And there customer service. 5 stars And 2 thumbs up., Carlos Arce From Banning Ca

Dealt with a return very swiftly Dealt with a return very swiftly, helpful customer service.

Very poor service I ordered heated socks and gloves twice. Paid in advance. Both times the order was confirmed but nothing happened. After several weeks I contacted Osmo Customer Service. They answered that the order was canselled and my money refunded. Today Osmo invited me to give the heated gloves a review😂When I politely answered that I wanted the goods delivered - not a refund, Osmo did not offer any help. I have seldom experienced such poor service.