Very poor service I ordered heated socks and gloves twice. Paid in advance. Both times the order was confirmed but nothing happened. After several weeks I contacted Osmo Customer Service. They answered that the order was canselled and my money refunded. Today Osmo invited me to give the heated gloves a review😂When I politely answered that I wanted the goods delivered - not a refund, Osmo did not offer any help. I have seldom experienced such poor service.

Friendly and helpful! A customer service person answered right away and quickly resolved my little ordering glitch (my fault) with friendliness and good cheer.

A good experience The answer was courteous, to the point and reflected reality (I finally received the parcel as anticipated by the support)

Dealt with a return very swiftly Dealt with a return very swiftly, helpful customer service.

Great experience both with the products… Great experience both with the products and the customer service when it comes to returns(because of size)