A good experience The answer was courteous, to the point and reflected reality (I finally received the parcel as anticipated by the support)

BIG FRAUD COMPANY DO NOT ORDER FROM THEM, THEY WILL STEAL YOUR MONEY! I won't give you the order number because you didn't give any phone number so that my lawyer could speak to your customer service. You are scammers, you constantly reply the same thing, giving explanations for the lost shipment in Germany, offering tracking numbers that don't work. Please stop your AI repliers answering our complaints and give a customer service phone number so my legal team could talk to a human ( even though I doubt you are educated enough to comunicate with others in any language ). I hope one of these days you'll have a visit from the police. But you'll just change your domain and continue scamming unaware users around the net.

She answered my question very well She answered my question very well, thats all. Regarding the function of the osmo z7 tracker.

Osmo services are OK I have been testing Osmo services and I have ordered both from the German, Swedish and Norwegian websites and experience for Germany was great, the norwegian experience just lagged in terms of delivery times, maybe because I have ordered the product to the UK.

Great and quick support Great and quick support, when the product did not meet my expectations and had to send it back.