She answered my question very well She answered my question very well, thats all. Regarding the function of the osmo z7 tracker.

I ordered Osmo Heated Gloves Order no… I ordered Osmo Heated Gloves Order no #OSUK9712 and they don't heat properly There is no heat at all in the thumbs, the fingers barely warm up and the battery barely lasts 1 hour I Have sent numerous emails but have yet to receive a reply. I would appreciate a refund of £89.10 Thank You Theresa Brien2

A good experience The answer was courteous, to the point and reflected reality (I finally received the parcel as anticipated by the support)

Great and quick support Great and quick support, when the product did not meet my expectations and had to send it back.

I ordered a heater which isn't… I ordered a heater which isn't functioning well at all. They answered very quickly and said they will send a replacement. I wait now for the replacement and will give 5 stars if it works well. Hope it does. I received the replacement heater yesterday and it works! Thank you