Very good The heated socks are very good. But it did take 4 weeks from order date until we got it. During that time, the communication with Osmo was good, they replied fast and did their best.

Potential UK customers read this. UK customers need to know that items need to be returned to Germany, at your own expense, and using the 'tracked' option. I had ordered XL gloves, but they were too small, even though my measurements met the 'size guide.' To return them by Royal Mail tracked to Germany cost me £12.15! They were on my hands for less than 30 seconds. That's a pretty hefty price just to try something on for size! So if, like me, you assume the return address for items is in the UK, think again!

Great Support Great Support because it was confirmed that the order was received. Would have been outstanding had the order number been supplied.

Osmo services are OK I have been testing Osmo services and I have ordered both from the German, Swedish and Norwegian websites and experience for Germany was great, the norwegian experience just lagged in terms of delivery times, maybe because I have ordered the product to the UK.

I was unable to track my order I was unable to track my order, but once I reached out to OSMO, everything was fine. I received a prompt and courteous response.