Very poor service I ordered heated socks and gloves twice. Paid in advance. Both times the order was confirmed but nothing happened. After several weeks I contacted Osmo Customer Service. They answered that the order was canselled and my money refunded. Today Osmo invited me to give the heated gloves a review😂When I politely answered that I wanted the goods delivered - not a refund, Osmo did not offer any help. I have seldom experienced such poor service.

Terrible Company Don’t touch them with a barge pole. You can never get in touch with them until you do it via PayPal This could be a one off but I would try elsewhere

I ordered Osmo Heated Gloves Order no… I ordered Osmo Heated Gloves Order no #OSUK9712 and they don't heat properly There is no heat at all in the thumbs, the fingers barely warm up and the battery barely lasts 1 hour I Have sent numerous emails but have yet to receive a reply. I would appreciate a refund of £89.10 Thank You Theresa Brien2

Great experience both with the products… Great experience both with the products and the customer service when it comes to returns(because of size)

Getting the discount offered. When I placed my order, I forgot to use the 5% discount they offered. I emailed customer service and they promptly took it off my invoice.