I was unable to track my order I was unable to track my order, but once I reached out to OSMO, everything was fine. I received a prompt and courteous response.

Osmo services are OK I have been testing Osmo services and I have ordered both from the German, Swedish and Norwegian websites and experience for Germany was great, the norwegian experience just lagged in terms of delivery times, maybe because I have ordered the product to the UK.

Very poor service I ordered heated socks and gloves twice. Paid in advance. Both times the order was confirmed but nothing happened. After several weeks I contacted Osmo Customer Service. They answered that the order was canselled and my money refunded. Today Osmo invited me to give the heated gloves a review😂When I politely answered that I wanted the goods delivered - not a refund, Osmo did not offer any help. I have seldom experienced such poor service.

Great experience both with the products… Great experience both with the products and the customer service when it comes to returns(because of size)

Getting the discount offered. When I placed my order, I forgot to use the 5% discount they offered. I emailed customer service and they promptly took it off my invoice.