Very good The heated socks are very good. But it did take 4 weeks from order date until we got it. During that time, the communication with Osmo was good, they replied fast and did their best.

Getting the discount offered. When I placed my order, I forgot to use the 5% discount they offered. I emailed customer service and they promptly took it off my invoice.

She answered my question very well She answered my question very well, thats all. Regarding the function of the osmo z7 tracker.

BIG FRAUD COMPANY DO NOT ORDER FROM THEM, THEY WILL STEAL YOUR MONEY! I won't give you the order number because you didn't give any phone number so that my lawyer could speak to your customer service. You are scammers, you constantly reply the same thing, giving explanations for the lost shipment in Germany, offering tracking numbers that don't work. Please stop your AI repliers answering our complaints and give a customer service phone number so my legal team could talk to a human ( even though I doubt you are educated enough to comunicate with others in any language ). I hope one of these days you'll have a visit from the police. But you'll just change your domain and continue scamming unaware users around the net.

I was unable to track my order I was unable to track my order, but once I reached out to OSMO, everything was fine. I received a prompt and courteous response.