Great Support Great Support because it was confirmed that the order was received. Would have been outstanding had the order number been supplied.

Very poor service I ordered heated socks and gloves twice. Paid in advance. Both times the order was confirmed but nothing happened. After several weeks I contacted Osmo Customer Service. They answered that the order was canselled and my money refunded. Today Osmo invited me to give the heated gloves a review😂When I politely answered that I wanted the goods delivered - not a refund, Osmo did not offer any help. I have seldom experienced such poor service.

Osmo services are OK I have been testing Osmo services and I have ordered both from the German, Swedish and Norwegian websites and experience for Germany was great, the norwegian experience just lagged in terms of delivery times, maybe because I have ordered the product to the UK.

I was unable to track my order I was unable to track my order, but once I reached out to OSMO, everything was fine. I received a prompt and courteous response.

Great and quick support Great and quick support, when the product did not meet my expectations and had to send it back.