Avoid this company This company is dishonest and Stephanie and Mary remain the rudest customer service individuals imaginable. The company sent the wrong size product and refused to correct their error despite receiving a photo against a tape measure proving the wrong product size. They said to just reorder the correct size and pay for it; demanding the customer keep the incorrect product or pay for its repacking and return shipping. Thereafter, they repeatedly hung up on the customer, refused to answer their phone, sent repeated customer phone calls to voice mail, and refused to answer text messages. Their website requests reviews, even including suggestions how to improve their customer service, but according to many other reviews that have not prompted any change in behavior, it appears correcting the problem is not possible with this company. Many other companies offer the same or better products, steer clear of this one and the cherry-picked reviews they publish on their website. Antique Lamp Supply Reviews | Read Customer Service Reviews of antiquelampsupply.com (trustpilot.com) ANTIQUE LAMP SUPPLY - 10 Reviews - 843 Old Morrison Hwy, Mcminnville, Tennessee - Electronics - Phone Number - Yelp Edit: based on their response, it must be added that their representatives are, too, liars...good luck with this company

Shipping Shipping was more expensive than I thought it should be. The shipping was more than the switch I ordered.

Agree with previous reviewer regarding… Agree with previous reviewer regarding customer service provided by Stephanie. I reached out twice with questions about what lamp parts I should order from them, and both of her replies were rude and unhelpful.

The lamp chimney was too large -- and I … The lamp chimney was too large -- and I can't find one that actually will fit on my very old converted oil lamp (approx. 2 1/2"+ at the bottom end. Sorry.

This was a perfect transaction This was a perfect transaction: Antique Lamp Supply had exactly the shade we wanted, fairly priced, it was ordered and delivered within 3 business days. It arrived intact, is very handsome and looks terrific in the living room. To those of us who love lamps of another era, let's resolve to keep this valuable source, Antique Lamp Supply, in business by ordering frequently from them.