Terrible customer service experience… Terrible customer service experience and from reading other reviews here it seems to be their standard. It's not our fault, why should we help you? Would not deal with them again.

This was a perfect transaction This was a perfect transaction: Antique Lamp Supply had exactly the shade we wanted, fairly priced, it was ordered and delivered within 3 business days. It arrived intact, is very handsome and looks terrific in the living room. To those of us who love lamps of another era, let's resolve to keep this valuable source, Antique Lamp Supply, in business by ordering frequently from them.

Dishonest and Avares Behavior During pre-sales communication with B&P Antique Lamp Supply, many emails were exchanged with specifications to identify a replacement burner for a Crisa oil lamp. Burner received would not screw into Crisa lamp reservoir due to different screw threads, potential safety issue. B&P Antique Lamp Supply did not understand the importance of threads needing to match. B&P Antique Lamp Supply wanted me to pay for return shipping of their incompatible part. Sent photographic proof of issue with thread gauges confirming difference. B&P Antique Lamp Supply did eventually send a return shipping label. B&P Antique Lamp Supply did acknowledge the OEM burner and their replacement is different. Also, B&P Antique Lamp Supply refused to answer the question of whether or not they have physically checked the compatibility of their replacement burner, asked three times. Replacement burner was sent back in all its original packaging and shipping box. B&P Antique Lamp Supply did not fully refund the purchase and ignore emails requesting a correction to the refund. Their PayPal account was put on hold, until B&P Antique Lamp Supply refunded full purchase price. Dispute was filed with PayPal against B&P Antique Lamp Supply. They refused to reply to PayPal. PayPal ruled in customer's favor and refunded the shipping cost.

We have an old kerosene lantern that my … We have an old kerosene lantern that my husband remembers his dad carrying when they went coon hunting, which we are considering electrifying. However, the globe was broken. We took measurements and found a globe that matched! Perfect fit!

Good Job Well Done I successfully shopped at this vendor on another occasion. Their products are very high quality. On this purchasee, after exchanging emails with Antique Lamp Supply, I was able to duplicate with high confidence an order placed several years ago. The item was delivered as promised, on time, packaged well, and in pristine condition. I highly recommend this seller.