Avoid this company This company is dishonest and Stephanie and Mary remain the rudest customer service individuals imaginable. The company sent the wrong size product and refused to correct their error despite receiving a photo against a tape measure proving the wrong product size. They said to just reorder the correct size and pay for it; demanding the customer keep the incorrect product or pay for its repacking and return shipping. Thereafter, they repeatedly hung up on the customer, refused to answer their phone, sent repeated customer phone calls to voice mail, and refused to answer text messages. Their website requests reviews, even including suggestions how to improve their customer service, but according to many other reviews that have not prompted any change in behavior, it appears correcting the problem is not possible with this company. Many other companies offer the same or better products, steer clear of this one and the cherry-picked reviews they publish on their website. Antique Lamp Supply Reviews | Read Customer Service Reviews of antiquelampsupply.com (trustpilot.com) ANTIQUE LAMP SUPPLY - 10 Reviews - 843 Old Morrison Hwy, Mcminnville, Tennessee - Electronics - Phone Number - Yelp Edit: based on their response, it must be added that their representatives are, too, liars...good luck with this company

This was a perfect transaction This was a perfect transaction: Antique Lamp Supply had exactly the shade we wanted, fairly priced, it was ordered and delivered within 3 business days. It arrived intact, is very handsome and looks terrific in the living room. To those of us who love lamps of another era, let's resolve to keep this valuable source, Antique Lamp Supply, in business by ordering frequently from them.

Ordering was on line onlygood products Ordering was on line only. Spoke with company no way to order by phone. Items shipped through USPS. No other carrier offered. Went to USPS site to see delivery date. Came three days after promised. Items were well packed and arrived safely. The inability to order on phone and delivery USPS delivery and no way to order by phone were the worse problems Jack Boggs

Ordered two smal items Ordered two smal items, but had to do separate orders because the search engine on website didn’t work ....asked them to combine and they would not had to pay $5.50 for each and again very small items going to same address, ordered seconds apart on same card. Would not use them again.

Had to take some careful measurements … Had to take some careful measurements to be sure i was ordering the correct items. Everything fit their respective place on the lamp as advertised! I only wish that specialized cutters would be offered (at a reasonable price point) for making square cuts to the tubing that guards the socket assembly.