This was a perfect transaction This was a perfect transaction: Antique Lamp Supply had exactly the shade we wanted, fairly priced, it was ordered and delivered within 3 business days. It arrived intact, is very handsome and looks terrific in the living room. To those of us who love lamps of another era, let's resolve to keep this valuable source, Antique Lamp Supply, in business by ordering frequently from them.

Satisfied Customer My guest accidentally knocked over and shattered the top of my antique glass hurricane lamp. After much research I settled on Antique Lamp Supply. Was very happy to have been offered the New Year's discount. The top I ordered arrived in a reasonable amount of time and in perfect condition. I was very impressed with the packing job. And the color I selected matches the original base well. Happy with this purchase.

Ordered two smal items Ordered two smal items, but had to do separate orders because the search engine on website didn’t work ....asked them to combine and they would not had to pay $5.50 for each and again very small items going to same address, ordered seconds apart on same card. Would not use them again.

Ordering was on line onlygood products Ordering was on line only. Spoke with company no way to order by phone. Items shipped through USPS. No other carrier offered. Went to USPS site to see delivery date. Came three days after promised. Items were well packed and arrived safely. The inability to order on phone and delivery USPS delivery and no way to order by phone were the worse problems Jack Boggs

Dishonest and Avares Behavior During pre-sales communication with B&P Antique Lamp Supply, many emails were exchanged with specifications to identify a replacement burner for a Crisa oil lamp. Burner received would not screw into Crisa lamp reservoir due to different screw threads, potential safety issue. B&P Antique Lamp Supply did not understand the importance of threads needing to match. B&P Antique Lamp Supply wanted me to pay for return shipping of their incompatible part. Sent photographic proof of issue with thread gauges confirming difference. B&P Antique Lamp Supply did eventually send a return shipping label. B&P Antique Lamp Supply did acknowledge the OEM burner and their replacement is different. Also, B&P Antique Lamp Supply refused to answer the question of whether or not they have physically checked the compatibility of their replacement burner, asked three times. Replacement burner was sent back in all its original packaging and shipping box. B&P Antique Lamp Supply did not fully refund the purchase and ignore emails requesting a correction to the refund. Their PayPal account was put on hold, until B&P Antique Lamp Supply refunded full purchase price. Dispute was filed with PayPal against B&P Antique Lamp Supply. They refused to reply to PayPal. PayPal ruled in customer's favor and refunded the shipping cost.