My purchase was a heated vest My purchase was a heated vest, but I found the sizing information very confusing. Once I sent an email request for help advisors guided me through the process of selecting a size. In the end, I was still confused as there didn’t seem to be a direct relationship between the sizing chart and sizing diagram. An advisor the same size as me was the most helpful.

Yes another scam website,the waistcoat… Yes another scam website,the waistcoat I ordered took for ever to arrive,when it did,it is a cheap Chinese type,I ordered a large,I can't even start to get it on. Emailed for a refund the day after it arrived, then sent numerous emails and messages from the website,they get no response. Order from a reputable UK firm. After posting a negative review it took just 40 mins.to get a response, just a pre recorded generic apology. No answers to message box on their Web page posted yesterday. I wonder if I should try Dutch.

ANGRY CUSTOMER I had a standard respose to my 1st Trustpilot review 2 days ago yet no response to my emails requesting a return. My order number is OSUK6288. Please send me return details ASAP. UPDATE: After adding my order number to this they did get in touch and accepted my return. I paid the postage as per the returns policy and received a full refund quite quickly. I wouldn't buy from them again as this caused a lot of stress.

Customer service has been very helpful… Customer service has been very helpful with regards to my order. It was very easy to communicate with them and their response was always very quickly.

I bought a device from them and it… I bought a device from them and it began failing after only a few days use, and I was using it to give to a very important client. After some documentation of the problem I was having, the agent agreed the product was under warranty and sent me a brand new drive.