Great experience. Great, detailed web page gave me confidence. Design looks superior. Trust Norwegian products. Honored discount. Quick feedback product shipped quickly, great stuff; impressed.

I got a response immediately. These days, when ordering something online, I’m mindful that it could be a “scam”. I received two separate notifications that a delivery had been attempted but failed so I contacted OSMO to check who told me that delivery would be 7 - 15 working days. The delivery notifications were scams! I fell for one recently, paid the £1.99 excess postage and found myself subscribed to something!

A prompt reply to my email A prompt reply to my email. After an offer of 10 percent off my order and keep my purchase, I still wanted to cancel my order and receive a refund. I was notified the next day that this had been arranged, and I would receive a refund in 5 - 7 working days.

Great customer service I haven’t received the product yet as I only just ordered it however the customer service so far has been outstanding! Julian has been wonderful in answering my questions :)

I bought a device from them and it… I bought a device from them and it began failing after only a few days use, and I was using it to give to a very important client. After some documentation of the problem I was having, the agent agreed the product was under warranty and sent me a brand new drive.