Laurran Michelle Feldbusch
GBGREAT CUSTOMER SERVICE!!! GREAT CUSTOMER SERVICE!!!! Very helpful and quick to answer calls without being put on hold or pressing numbers for a real person. Solved my issues within two-mimutes. The fees are going to almost double the winning bid/buy it now cost, be prepared to pay $1,400 for a winning bid of $750.. personal experience. That was without shipping costs.
Kevin K
GBOnly complaint was that I wish the… Only complaint was that I wish the whole process would be told to me right after I bought it or before I went to pick it up. I had to go to the one place to pick up paperwork then one place to pick up the car.
John
GBAs a first time buyer As a first time buyer I am truly and totally unsatisfied with this auction site. I purchased a truck in Nov and still have not received the title. Every time I call its next week and again next week. I've looked up every legal way possible and nothing says they can sell a car without a title to someone unknown to the customer. I was told the title will be sent but so far nothing. I've good things about this site but I guess they decided not all customers are treated fairly. ai just want the title if not, please refund all money spent.
Tim Mumbauer
GBA Great Broker Experience! Customer service is always available with a quick phone call. They were courteous, helpful, and went out of their way to make things work. They even stayed late on a Friday to finalize my purchase so that I could pick it up Monday morning! Their fees are reasonable though the auction fees portion of their fees was higher than other brokers I have used. Having said that, their broker fee was much more reasonable. I love that they give me access to IAA and Copart in the same broker. I will use them again!
Matthew
NGMy car (Mazda cx9) arrived but with a… My car (Mazda cx9) arrived but with a broken windscreen, ripped out front bumper and a crash on the rear bumper. These were not my expectations. Something needs to be done to enable me replace the damaged parts.