A lot of people were happy with the… A lot of people were happy with the auction, but I think that first-time bidders would be better off if they were always reminded of all of the different fees that were charged, as well as the transportation costs. Invoices would be great if you could put this all on one page, like that. It would be good for us, them, and them. The staff is very good. They make you feel important and don't care how big or small your bid is. I think everyone should use Ridesafely.com.

My car (Mazda cx9) arrived but with a… My car (Mazda cx9) arrived but with a broken windscreen, ripped out front bumper and a crash on the rear bumper. These were not my expectations. Something needs to be done to enable me replace the damaged parts.

A Great Broker Experience! Customer service is always available with a quick phone call. They were courteous, helpful, and went out of their way to make things work. They even stayed late on a Friday to finalize my purchase so that I could pick it up Monday morning! Their fees are reasonable though the auction fees portion of their fees was higher than other brokers I have used. Having said that, their broker fee was much more reasonable. I love that they give me access to IAA and Copart in the same broker. I will use them again!

Didn't let my bid go through UPDATE TO REPLY: I already purchased a trailer from RideSafety the prior year and there were no such rules that I had to contact them first for oversize items, and that item was in Florida, hundreds of miles from me. So if you change your policy, you should of advised members with an email. Since there was no kind of issue on my last purchase or bidding, why would I assume anything from a text box on top of the auction box? ______________________________________ I tried to bid on a vehicle that is literally 20 minutes from me so I did not contact them for an oversize vehicle because it didn't concern me and they would not let me bid. So I got screwed out of my auction. They were more than happy to charge a deposit on my card but not let my bid go through. Lots of other services to use than them!

Great company Great company. Easy to work with . Great customer service.