Floyd Jr.
GBI almost gave it 5 stars I almost gave it 5 stars, but the car would not Run or Drive even though it was listed as such. It caused an issue with the driver, but we were able to work through the issue so I could still get my vehicle delivered (thank God)
Tim Mumbauer
GBA Great Broker Experience! Customer service is always available with a quick phone call. They were courteous, helpful, and went out of their way to make things work. They even stayed late on a Friday to finalize my purchase so that I could pick it up Monday morning! Their fees are reasonable though the auction fees portion of their fees was higher than other brokers I have used. Having said that, their broker fee was much more reasonable. I love that they give me access to IAA and Copart in the same broker. I will use them again!
Schulz
DEI bought 5 vehicles there and further… I bought 5 vehicles there and further damage was found on 4 vehicles after purchase. An attempt is made to sell the damage as previous damage, despite clear evidence! I do not recommend this store and its transport management!
B Stew
GBHorrible experience if you want to see car b4 hand. Horrible experience I put in a bid for today. Then attempt to head to Copart who is there partner. Copart tells me I can't preinspect vehicle of I'm not a Copart member. So you can't see car until after you win bid. COPART wants $100 membership for a year just to inspect vehicles. So unless you're good with a sight unseen buy. Avoid on top of that they RideSafely charges you a fee + Copart fees + documentation. I quickly retracted my bid. Will go to a public auction instead.
Matthew
NGMy car (Mazda cx9) arrived but with a… My car (Mazda cx9) arrived but with a broken windscreen, ripped out front bumper and a crash on the rear bumper. These were not my expectations. Something needs to be done to enable me replace the damaged parts.