As a first time buyer As a first time buyer I am truly and totally unsatisfied with this auction site. I purchased a truck in Nov and still have not received the title. Every time I call its next week and again next week. I've looked up every legal way possible and nothing says they can sell a car without a title to someone unknown to the customer. I was told the title will be sent but so far nothing. I've good things about this site but I guess they decided not all customers are treated fairly. ai just want the title if not, please refund all money spent.

A lot of people were happy with the… A lot of people were happy with the auction, but I think that first-time bidders would be better off if they were always reminded of all of the different fees that were charged, as well as the transportation costs. Invoices would be great if you could put this all on one page, like that. It would be good for us, them, and them. The staff is very good. They make you feel important and don't care how big or small your bid is. I think everyone should use Ridesafely.com.

It was a positive experience It was a positive experience. The only things that could of been better are more time to pick up vehicle before storage fees and not paying tax on auction fees and ridesafetly fees. Good buy would and will buy again. Thanks

Didn't let my bid go through UPDATE TO REPLY: I already purchased a trailer from RideSafety the prior year and there were no such rules that I had to contact them first for oversize items, and that item was in Florida, hundreds of miles from me. So if you change your policy, you should of advised members with an email. Since there was no kind of issue on my last purchase or bidding, why would I assume anything from a text box on top of the auction box? ______________________________________ I tried to bid on a vehicle that is literally 20 minutes from me so I did not contact them for an oversize vehicle because it didn't concern me and they would not let me bid. So I got screwed out of my auction. They were more than happy to charge a deposit on my card but not let my bid go through. Lots of other services to use than them!

GREAT CUSTOMER SERVICE!!! GREAT CUSTOMER SERVICE!!!! Very helpful and quick to answer calls without being put on hold or pressing numbers for a real person. Solved my issues within two-mimutes. The fees are going to almost double the winning bid/buy it now cost, be prepared to pay $1,400 for a winning bid of $750.. personal experience. That was without shipping costs.