GREAT CUSTOMER SERVICE!!! GREAT CUSTOMER SERVICE!!!! Very helpful and quick to answer calls without being put on hold or pressing numbers for a real person. Solved my issues within two-mimutes. The fees are going to almost double the winning bid/buy it now cost, be prepared to pay $1,400 for a winning bid of $750.. personal experience. That was without shipping costs.

Horrible experience if you want to see car b4 hand. Horrible experience I put in a bid for today. Then attempt to head to Copart who is there partner. Copart tells me I can't preinspect vehicle of I'm not a Copart member. So you can't see car until after you win bid. COPART wants $100 membership for a year just to inspect vehicles. So unless you're good with a sight unseen buy. Avoid on top of that they RideSafely charges you a fee + Copart fees + documentation. I quickly retracted my bid. Will go to a public auction instead.

My car (Mazda cx9) arrived but with a… My car (Mazda cx9) arrived but with a broken windscreen, ripped out front bumper and a crash on the rear bumper. These were not my expectations. Something needs to be done to enable me replace the damaged parts.

Ridesafely.com allows the general… Ridesafely.com is a Broker that allows the general public to bid for crashed vehicles at auctions where only Dealerships, Salvage Yards, etc. can normally bid. The final price I paid was about $1000 more than my bid (excluding tax, title, and transportation which I would have had to pay no matter what). Of that $1000 about $300 went to Ridesafely so it is reasonably priced. The only downside is that all brokers (Ridesafely too) use unsecured funds to pay the auction company. This means that the Auction Company's fee gets bumped up 200-300 dollars. I researched and there is no easy way to bid at private auctions though so the extra cost is worth it.

A lot of people were happy with the… A lot of people were happy with the auction, but I think that first-time bidders would be better off if they were always reminded of all of the different fees that were charged, as well as the transportation costs. Invoices would be great if you could put this all on one page, like that. It would be good for us, them, and them. The staff is very good. They make you feel important and don't care how big or small your bid is. I think everyone should use Ridesafely.com.