I have won two auctions from this site… I have won two auctions from this site only to be contacted and made to either up my bid or offer a counter offer. Which is usually close to what you would pay for the vehicle in an open market through actual car dealer. If the vehicle has a reserve it should be disclosed at the time of bidding by the auction. If not it's a waste of your time and a hold on your credit card which means you can't bid on anything else for the entire back and forth process and until your deposit is credited back to your account. Total waste of time use copart instead. Funny enough the car was listed there too(verified via vin) which has the auctions reserve

Ridesafely.com allows the general… Ridesafely.com is a Broker that allows the general public to bid for crashed vehicles at auctions where only Dealerships, Salvage Yards, etc. can normally bid. The final price I paid was about $1000 more than my bid (excluding tax, title, and transportation which I would have had to pay no matter what). Of that $1000 about $300 went to Ridesafely so it is reasonably priced. The only downside is that all brokers (Ridesafely too) use unsecured funds to pay the auction company. This means that the Auction Company's fee gets bumped up 200-300 dollars. I researched and there is no easy way to bid at private auctions though so the extra cost is worth it.

Only complaint was that I wish the… Only complaint was that I wish the whole process would be told to me right after I bought it or before I went to pick it up. I had to go to the one place to pick up paperwork then one place to pick up the car.

I bought 5 vehicles there and further… I bought 5 vehicles there and further damage was found on 4 vehicles after purchase. An attempt is made to sell the damage as previous damage, despite clear evidence! I do not recommend this store and its transport management!

A Great Broker Experience! Customer service is always available with a quick phone call. They were courteous, helpful, and went out of their way to make things work. They even stayed late on a Friday to finalize my purchase so that I could pick it up Monday morning! Their fees are reasonable though the auction fees portion of their fees was higher than other brokers I have used. Having said that, their broker fee was much more reasonable. I love that they give me access to IAA and Copart in the same broker. I will use them again!