A Great Broker Experience! Customer service is always available with a quick phone call. They were courteous, helpful, and went out of their way to make things work. They even stayed late on a Friday to finalize my purchase so that I could pick it up Monday morning! Their fees are reasonable though the auction fees portion of their fees was higher than other brokers I have used. Having said that, their broker fee was much more reasonable. I love that they give me access to IAA and Copart in the same broker. I will use them again!

It was a positive experience It was a positive experience. The only things that could of been better are more time to pick up vehicle before storage fees and not paying tax on auction fees and ridesafetly fees. Good buy would and will buy again. Thanks

A lot of people were happy with the… A lot of people were happy with the auction, but I think that first-time bidders would be better off if they were always reminded of all of the different fees that were charged, as well as the transportation costs. Invoices would be great if you could put this all on one page, like that. It would be good for us, them, and them. The staff is very good. They make you feel important and don't care how big or small your bid is. I think everyone should use Ridesafely.com.

Horrible experience if you want to see car b4 hand. Horrible experience I put in a bid for today. Then attempt to head to Copart who is there partner. Copart tells me I can't preinspect vehicle of I'm not a Copart member. So you can't see car until after you win bid. COPART wants $100 membership for a year just to inspect vehicles. So unless you're good with a sight unseen buy. Avoid on top of that they RideSafely charges you a fee + Copart fees + documentation. I quickly retracted my bid. Will go to a public auction instead.

I bought 5 vehicles there and further… I bought 5 vehicles there and further damage was found on 4 vehicles after purchase. An attempt is made to sell the damage as previous damage, despite clear evidence! I do not recommend this store and its transport management!