My car (Mazda cx9) arrived but with a… My car (Mazda cx9) arrived but with a broken windscreen, ripped out front bumper and a crash on the rear bumper. These were not my expectations. Something needs to be done to enable me replace the damaged parts.

Didn't let my bid go through UPDATE TO REPLY: I already purchased a trailer from RideSafety the prior year and there were no such rules that I had to contact them first for oversize items, and that item was in Florida, hundreds of miles from me. So if you change your policy, you should of advised members with an email. Since there was no kind of issue on my last purchase or bidding, why would I assume anything from a text box on top of the auction box? ______________________________________ I tried to bid on a vehicle that is literally 20 minutes from me so I did not contact them for an oversize vehicle because it didn't concern me and they would not let me bid. So I got screwed out of my auction. They were more than happy to charge a deposit on my card but not let my bid go through. Lots of other services to use than them!

It was good It was good, there was some confusion at the salvage yard in York and the wait time for the title was a little lengthy but overall it was a good experience. Would highly recommend to a friend.

Ridesafely.com allows the general… Ridesafely.com is a Broker that allows the general public to bid for crashed vehicles at auctions where only Dealerships, Salvage Yards, etc. can normally bid. The final price I paid was about $1000 more than my bid (excluding tax, title, and transportation which I would have had to pay no matter what). Of that $1000 about $300 went to Ridesafely so it is reasonably priced. The only downside is that all brokers (Ridesafely too) use unsecured funds to pay the auction company. This means that the Auction Company's fee gets bumped up 200-300 dollars. I researched and there is no easy way to bid at private auctions though so the extra cost is worth it.

A Great Broker Experience! Customer service is always available with a quick phone call. They were courteous, helpful, and went out of their way to make things work. They even stayed late on a Friday to finalize my purchase so that I could pick it up Monday morning! Their fees are reasonable though the auction fees portion of their fees was higher than other brokers I have used. Having said that, their broker fee was much more reasonable. I love that they give me access to IAA and Copart in the same broker. I will use them again!