Site Broken, No Response from Merchant in 2 Weeks Two weeks now with no response from their Customer Care. No phone number to call, only an email address or Web form. No payment methods except PayPal actually show up in checkout - despite claims on site that they support various CCs. Any attempt to complete purchase with PayPal FAILS - error message show 'Gateway Failure - Restricted Account'... Not the buyers account (I checked), the merchants account apparently. Appears either out of business or otherwise suspect.

Not in business anymore? I'm not sure what's going on with this retailer. I placed an order for an item 11 days ago and have not had any updates. The item was listed as in stock and that it would ship in 1-3 days. I have emailed and called multiple times but there have been no responses to any of my inquiries. I payed through paypal, luckily nothing has been charged, it's just listed as processing. So perhaps this retailer is no longer in business but just forgot to disable their website...

Excellent service and products Found exact style and features for complete replacement of 8 outdoor light fixtures. All items shipped timely. No damage. Good quality. Only time will tell how well the hold up in the elements. Some confusion on shipping order that had one light out of stock. Call to customer service quickly resolved and out of stock item shipped as promised when restocked.

Great customer service! Fast Shipping! I bought a Cavaliere AP238-PS13-30 Stainless Steel 30" Under Cabinet Mount Range Hood from MainFacet.com. I had a few questions before I buy. The customer service was very patient answering my questions. They also shipped the products at the same day I placed the order.

Eco friendly and Elegant I bought matching fans for daughter's bedrooms. Upgrading rooms for return from college. The remotes, energy saver lights with low heat, excellent cooling were a life saver over the summer in the South. This was a steal and nothing local compared to the elegance of the product which was more beautiful that the pictures revealed online.