Who is on first? Have ordered a few times...last one was frustrating as needed the items in a timely fashion After many phone calls found out over one week later items had not even been shipped out. I had to call the vendor to find out what was going on and get the situation resolved which was rather strange....as that is Main Faucet 's job to deal with thier vendors not mine. Also ended up cancelling the other part of the order as that vendor was not shipping out for several weeks and needed the items for an inspection. Also need to get some screws missing from a previous order.

Site Broken, No Response from Merchant in 2 Weeks Two weeks now with no response from their Customer Care. No phone number to call, only an email address or Web form. No payment methods except PayPal actually show up in checkout - despite claims on site that they support various CCs. Any attempt to complete purchase with PayPal FAILS - error message show 'Gateway Failure - Restricted Account'... Not the buyers account (I checked), the merchants account apparently. Appears either out of business or otherwise suspect.

Eco friendly and Elegant I bought matching fans for daughter's bedrooms. Upgrading rooms for return from college. The remotes, energy saver lights with low heat, excellent cooling were a life saver over the summer in the South. This was a steal and nothing local compared to the elegance of the product which was more beautiful that the pictures revealed online.

just a great experience Everything about our purchase from MainFaucet went really well. The website was clear and easy to use, the price was right, and the item shipped quickly. Once it arrived, we were very pleased with the sturdiness of the recessed toilet paper holder and how well-engineered the installation process was.

Horrible return policy-read fine print My interior decorator found two wall sconces for an area of my home from this company. They looked great, so I ordered them. When they arrived, I opened one of the two boxes to see how it would look but immediately found that they were a bit to flush mounted for my wall with 1/2" trim. I called to get a Return confirmation and was told I would get a 15% restocking fee plus pay to return them(not totally uncommon) but the restocking fee is history these days. Only one light was unboxed and put back like it never came out and still got burned on it. 3wks later and still no credit on my account. Never do business with them again.