Larry Samocha
GBGreat light over my table!! I installed these lights to replace some dated fixtures. The neutral style allows them to fit in easily to my decor. The design allows you to use none to three extensions, so the drop height is adjustable. I used one, which was perfect in my installation location. Installation was easy, and the instructions were very complete and clear.
Customer
GBHorrible return policy-read fine print My interior decorator found two wall sconces for an area of my home from this company. They looked great, so I ordered them. When they arrived, I opened one of the two boxes to see how it would look but immediately found that they were a bit to flush mounted for my wall with 1/2" trim. I called to get a Return confirmation and was told I would get a 15% restocking fee plus pay to return them(not totally uncommon) but the restocking fee is history these days. Only one light was unboxed and put back like it never came out and still got burned on it. 3wks later and still no credit on my account. Never do business with them again.
Tessie
GBThe pendant Tiffany lamps are a magnificent completing feature for my kitchen. Saw this pendant fixture advertised by a large retailer for significantly greater cost. I was extremely happy to find it at a price point that I felt I could stretch to afford. The glass shades arrived unscathed by the shipping - I am used to foam form-fitted to Tiffany glass, but the packing, while a little messier, served its purpose well. There were no installation instructions, but my sons were able to complete the installation with a little trial and error. The fixture has greatly improved the lighting in the work area of my kitchen in addition to becoming a focal point of beauty.
Marc
GBExcellent service and products Found exact style and features for complete replacement of 8 outdoor light fixtures. All items shipped timely. No damage. Good quality. Only time will tell how well the hold up in the elements. Some confusion on shipping order that had one light out of stock. Call to customer service quickly resolved and out of stock item shipped as promised when restocked.
Pete Ehrhard
GBFar from perfect We ordered a vanity for our bathroom. It was delivered on time, but there were several issues with the item (it didn't match the sketch that could be found online, so the plumbing had to be redone - the basin had a crack and leaked - another part was missing - the door had a scratch). I have spent hours on the phone with mainfaucet employees, all of them were very nice - but the communication between them really didn't work, so I had to call back multiple times. We had to have the plumber come back out, which of course he charged us for. So, overall, not a pleasant experience and it would have been better to buy locally.