Lying, Thieving SCUMBAGS! NACOVE10018763 Absolute scum! I placed my order on 6th December- almost 3 months ago, paid £88 and have received NOTHING! They tried to deliver my package but used the wrong address and therefore it wasn’t delivered. I was in contact with Diana via email - it took forever for them to get in touch! "Hi Miriam Howard We checked with the shipping person, sorry your package was lost. We understand that this will cause you inconvenience and disappointment We have arranged for a reshipment and you should receive it shortly. Once again, we apologize for the inconvenience and thank you for your patience and trust in us. If you have any other questions or need our help, please feel free to contact us. Have a good day! Nacove Team - Diana Head Of Customer Service" The above was received on 22nd January and since then my messages have been aired! STAY WELL AWAY FROM THESE LYING THIEVES!!!

I ordered two pillows from Nacove I ordered two pillows from Nacove. I did not find them comfortable so I emailed them within the "return window". No response. I emailed them again. No response. What a waste of almost $400.

I was surprised to see that it… I was surprised to see that it blossomed in a gorgeous full quilt_ it's really fantastic quilt_ after i laid it on another open bad for a few days.

The pillow has a medium firmness and is… The pillow has a medium firmness and is suitable for all types of sleepers. The mild "feathery" smell is so unique and the quick disappearance of it shows how well made the product is. -Olivia Williams

Deceptive and dishonest company This is a very deceptive and unscrupulous company working out of China. Quality was not to my liking and I followed their every request to return the product (they make you jump through hoops) and they still never refunded my money. They have an entire department dedicated to credit card disputes and try to wear you down and hope you just give up. Do not waste money on this substandard product that they will not refund your for once you’ve fallen into their trap.