Lying, Thieving SCUMBAGS! NACOVE10018763 Absolute scum! I placed my order on 6th December- almost 3 months ago, paid £88 and have received NOTHING! They tried to deliver my package but used the wrong address and therefore it wasn’t delivered. I was in contact with Diana via email - it took forever for them to get in touch! "Hi Miriam Howard We checked with the shipping person, sorry your package was lost. We understand that this will cause you inconvenience and disappointment We have arranged for a reshipment and you should receive it shortly. Once again, we apologize for the inconvenience and thank you for your patience and trust in us. If you have any other questions or need our help, please feel free to contact us. Have a good day! Nacove Team - Diana Head Of Customer Service" The above was received on 22nd January and since then my messages have been aired! STAY WELL AWAY FROM THESE LYING THIEVES!!!

If I could give negative stars I would If I could give negative stars I would. Please read before purchasing this product! We, like many others, fell victim to this scam on social media where it is falsely advertised and reviewed. The product claims to have a 30-day money back guarantee. This is not true. They insist that the product be returned in the original packaging and unused. 1) how are you supposed to try a product without using it? 2) unless you have a packing warehouse, it is not possible to repack shrink wrapped pillows in the original packaging. Once you pay to ship (their shipping label machine will inevitably be broken), and you jump through all the hoops they give you, you will be completely ghosted by this company. I highly recommend that you avoid this company at all costs.

I sleep on my side and back and the… I sleep on my side and back and the pillow's firmness and comfort are ideal for me. The stitching and the faint ""feathery smell"" that quickly vanished amazed me. A really good product.

Deceptive and dishonest company This is a very deceptive and unscrupulous company working out of China. Quality was not to my liking and I followed their every request to return the product (they make you jump through hoops) and they still never refunded my money. They have an entire department dedicated to credit card disputes and try to wear you down and hope you just give up. Do not waste money on this substandard product that they will not refund your for once you’ve fallen into their trap.

A very comfortable and high- quality… A very comfortable and high- quality pillow that will give you the grea tnight sleep you've always dream of.