Susan Leckey
GBDO NOT BUY THIS PRODUCT DO NOT BUY THIS PRODUCT! They say you can return it if you're not satisfied but they make it IMPOSSIBLE! There is no address and when you ask for one it's so lame that the Post Office laughed! Companies like this should not be allowed to sell their product online!! LAME!
Kary McLemore
GBHORRIBLE customer service HORRIBLE customer service! They say they have a 30 day return policy but when I immediately tried to return my pillow I could not get ANYONE from this company to respond. I tried live chat and email - ZERO response.
Marina
GBI absolutely love this quilt .it's… I absolutely love this quilt .it's super soft , luxurious , and beautifully plush . Would definitely recommend to anyone looking to buy a quality duvet .
Miriam
GBLying, Thieving SCUMBAGS! NACOVE10018763 Absolute scum! I placed my order on 6th December- almost 3 months ago, paid £88 and have received NOTHING! They tried to deliver my package but used the wrong address and therefore it wasn’t delivered. I was in contact with Diana via email - it took forever for them to get in touch! "Hi Miriam Howard We checked with the shipping person, sorry your package was lost. We understand that this will cause you inconvenience and disappointment We have arranged for a reshipment and you should receive it shortly. Once again, we apologize for the inconvenience and thank you for your patience and trust in us. If you have any other questions or need our help, please feel free to contact us. Have a good day! Nacove Team - Diana Head Of Customer Service" The above was received on 22nd January and since then my messages have been aired! STAY WELL AWAY FROM THESE LYING THIEVES!!!
Esther
GBA very comfortable and high- quality… A very comfortable and high- quality pillow that will give you the grea tnight sleep you've always dream of.