Second time buying from Klarako Second time buying from Klarako. Happy with their service and communication.

they took 2 weeks to deliver my product… they took 2 weeks to deliver my product and now refusing to return back even though mentioned i have 7 days of return policy الموزع اخذ اسبوعين لتوصيل الطلب والحين رافض الترجيع مع انه لي الأحقية 7 ايام في الترجيع

Product has become faulty after 6… Product has become faulty after 6 months, given it is an electrical product it is covered by electrical item warranty in the UK. They are refusing to replace/refund it. I would avoid at all cost. Their pricing is also all over the place it seems. They call their lamp “crystal refraction” which is misleading, it is acrylic.

One of our lamps broke after 115 days One of our lamps broke after 115 days, I was hoping there was some warranty but no Here are their answers Your order was successfully delivered on 2024-01-03. Our return or replacement policy extends for 90 days from the date of delivery for any issues. Unfortunately, as this timeframe has passed, we regret to inform you that we are unable to offer any further assistance at this time. We don't do business with them anymore

Did a bulk order for my restaurants-… Did a bulk order for my restaurants- customer service was top notch. I have to say, managing bulk orders can be pretty troublesome and I'm happy I got the attention I deserved by Klarako's team. (Special shoutout to Kristen!)