Rebecca Feodor
GBA modern light brand with all-star… A modern light brand with all-star customer service. I ordered 4x Klarako crystal Lanterns and realized i had written the wrong delivery address it was too late. The Customer service team got me sorted and redelivered my lamp, free of charge. I have never had this happen to me whereby a brand is so forgiving of my mistakes. Not to mention these lights are beyond fantastic.
Mezra Smith
AUSecond time buying from Klarako Second time buying from Klarako. Happy with their service and communication.
Janis Jay
GBI ordered three, one was faulty. I ordered three. Only two functioned. I removed the third one from the box 2 months after purchase and besides not functioning, it wouldn't charge. I got in touch with Klarako, customer service requested a video, I tried to send the video and both it and my repeated written request keeps getting booted back. I am not asking for a refund, but rather a replacement. I give it two stars for the two functioning lanterns. This is not acceptable. Too bad, because I could have given the product a good review.
Chris
SECustomer service gave me a new lamp… Customer service gave me a new lamp that arrived in a week because of their 90-day warranty. Their lights are good, and their trust is solid with their warranty. I think this is a good business and I would buy again.
Faye
GBI bought 10 different lights for… I bought 10 different lights for Christmas from Klarako and had the expeirence of receiving them all in a timely manner. Gifting them to my nieces and nephews who love their interior decor was a great joy to watch. They all adore their new lights!