DONT LOSE YOUR MONEY ON THIS SCAM I ordered 1 chrystal lantern in july 2023 and i never got it. When i asked after 3 months where my order was they claimed i already picked it up. When i wrote back that i hadnt recieved any notification or picked it up and that i wanted a refund they sent some kind of confirmation that it had been picked up and i wouldnt get a refund. When i again wrote that i hadnt picked it up they stopped responding. It was useless to continue arguing so i let it go. I lost aound 80 dollars. But now i saw their ad again where they advertise buy one get one for free but the price is now around 140 dollars for one so there is no ”free” lantern. I never thought about checking trustpilot last year but now i did and 45% 1 star reviews where some say the same thing that they didnt get the order but this company claimed it was already delivered. They are obviously a SCAM. Dont lose your money on them!

Second time buying from Klarako Second time buying from Klarako. Happy with their service and communication.

Goods never arrived. Bought a lamp 3 weeks ago and status says delivered however it has not been. Emails to Klarako come back stating undeliverable. Basically nothing after taking my payment. Unsure if it’s a scam.

A modern light brand with all-star… A modern light brand with all-star customer service. I ordered 4x Klarako crystal Lanterns and realized i had written the wrong delivery address it was too late. The Customer service team got me sorted and redelivered my lamp, free of charge. I have never had this happen to me whereby a brand is so forgiving of my mistakes. Not to mention these lights are beyond fantastic.

Had a crystal lantern not work after 5… Had a crystal lantern not work after 5 months which is past the 90 day warranty but they still replaced it. Not sure how often they do but because they did it, I took the liberty of writing this review. Thank You for the kindness, Klarao