I neber received my Omega Psi Phi… I neber received my Omega Psi Phi tumbler order. I inquired by email several times about it because i was trying to get by timeframe indicated i would receive it. Never did. I paid for tumbler and never got money back. I do not plan on ordering anything else from Saniede.

DO NOT BUY FROM THIS COMPANY Bought a Christmas ornament and not only did it arrive late after waiting weeks for it, but it’s the cheapest ornament I have ever seen in my life. Super small, cheap plastic, and the worst part is the name was printed backwards!! Definitely not at all worth the $20 I paid for it. I have tried e-mailing costumer service several times now and haven’t gotten a response. I think they blocked my email now because they aren’t going through. HORRIBLE! DO NOT BUY FROM THEM!!

Products are nice but customer service… Products are nice but customer service is non existent. They don't respond in a timely manner or at all. They do not keep you updated regarding a shipment's arrival. My item took over one month to arrive and I did not receive any updates, explanations or apologies.

My granddaughter loved the oboe tumbler… My granddaughter loved the oboe tumbler and it made a great surprise birthday gift for her. But I was not happy with the way my order was handled. It took sometime for the gift to arrive and the billing of it was very confusing. At least customer service did get back to me and explain some of the problems I was having.

Top notch product and service The product is top notch and my friend loves the cup. Ordering and delivery was wonderful. Received updates throughout the process. Highly recommend when you are looking for a special personalized gift.